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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,873 reviews

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Oregon
1 review
0 helpful votes
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Great site
January 28, 2023

Great deals, many parts, too many items, wait never too many

Date of experience: January 27, 2023
Tennessee
1 review
0 helpful votes
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Redrock 4x4 exhaust.
February 26, 2023

The exhaust does not fit at all. Will be returning the exhaust.

Date of experience: January 27, 2023
Missouri
1 review
0 helpful votes
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So far shopping has been easy and the prices are geat. I have received the grab handles and seat covers but it's been to cold to instll either yet.

Date of experience: January 27, 2023
North Carolina
1 review
0 helpful votes
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Excellent
January 27, 2023

Reps always available. Delivery prompt. Prices reasonable. Product exceptional.

Date of experience: January 27, 2023
Illinois
1 review
1 helpful vote
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Horrible support
February 26, 2023

I received a damaged exhaust so I reached out to customer service. They offered a 70 reimbursement for the issue to accept
The product as is. I reached out about a separate issue but was told to fly a kite because the 70 was issued. A bolt that seemed off/skewed which inevitably broke and now effectively means the exhaust tip cannot be out on without a replacement bolt.

Date of experience: January 27, 2023
Michigan
2 reviews
0 helpful votes
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Wrangler
January 27, 2023

Used extreme many times for my Jeep and always get what I need

Date of experience: January 27, 2023
New York
1 review
0 helpful votes
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Thank you
January 26, 2023

Ordered the parts last week, got them this week, installed yesterday.

Date of experience: January 26, 2023
Virginia
1 review
0 helpful votes
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Flags
January 26, 2023

Very professional work. Well done. Thanks. Will order again when needed..

Date of experience: January 26, 2023
Kansas
1 review
0 helpful votes
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Great
January 26, 2023

Got my order in one day and Everything was great, thanks!

Date of experience: January 26, 2023
New York
2 reviews
0 helpful votes
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Very satisfied with the drilled rotor and brake pads upgrade I doing on my 18 wrangler sahara JL 4dr but unfortunately the rear set didn't fit they were quaker of and each smaller than what I have currently OEM..

Date of experience: January 26, 2023
North Carolina
1 review
0 helpful votes
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Always Great Ordering Experience
January 26, 2023

Shopping at Extreme Terrain is like shopping at an adult candy store! Everything a Jeep owner wants is here and more!

Date of experience: January 26, 2023
Nevada
1 review
0 helpful votes
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Not bad
February 25, 2023

The overall shopping experience is not bad.
Convenient installation and generally satisfactory quality,
However, some defects were found when the product was received, that is the top position of the right hand side was deformed.
As a perfectionist a little disappointed!
I hope your company needs to improve the products sold!

Date of experience: January 25, 2023
Michigan
1 review
0 helpful votes
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Great service
January 26, 2023

Speedy delivery and the part was excellent quality.

Date of experience: January 25, 2023
California
1 review
0 helpful votes
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Tacoma sidestep
January 26, 2023

Great, no damage to item, all parts there, but instructions lacking. Cant tell front or rear of sidestep

Date of experience: January 25, 2023
Arizona
1 review
0 helpful votes
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Tailgate table
January 26, 2023

Product is better than expected. Very easy to install and made of good quality material.
Advertised as no drilling required. That is true since there are 3 pre-drilled and threaded holes inside the tailgate. Even though those 3 bolts were all that was needed, I chose to use the additional 3 pre-drilled holes to secure the bottom of the table. This resulted in a solid mount with no wiggle whatsoever.
Great product!

Date of experience: January 25, 2023
Missouri
1 review
0 helpful votes
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Great place for tons of options
January 26, 2023

Super easy checkout, this site has all the right stuff for not a lot of money!

Date of experience: January 25, 2023
Tennessee
1 review
0 helpful votes
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Awesome
January 26, 2023
Updated review

I love shopping at Extreme Terrain they are always fast shipping you get what you need fast at a great price

Date of experience: January 25, 2023

Always fast shipping great service
January 21, 2023
Previous review

Always fast shipping great service

Date of experience: January 20, 2023
Florida
2 reviews
0 helpful votes
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Difficult to use but good website
February 24, 2023

The site changes pages unexpectadly, and is difficult to manuver in. Good pics of the items plentiful. A definite improvement over past versions. Some products are not supplied with usable instructions. I re

Date of experience: January 25, 2023
Colorado
1 review
0 helpful votes
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I haven't had any problems with receiving products in a very timely manner, and the website is so easy to navigate! We have an older Jeep and we've been able to find parts and upgrades without issue. Highly recommend this site for all your Jeep needs!

Date of experience: January 25, 2023
Texas
1 review
0 helpful votes
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10/10
January 25, 2023

Quality parts! At a great price! With fast shipping! Heck yes!

Date of experience: January 25, 2023