On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Received the parts ahead of the initial delivery date and they fit perfectly.
Everything I ordered in the excellent condition. Also received the order fast and well before the expected date.
Took a chance and purchased a returned tonneau cover. Was listed as slight scuff marks but included all hardware and otherwise in good condition. Was returnable in 30 days but only for store credit. Arrived in perfect condition with all parts and no scuff marks.It is a great value at regular price. But now at almost 1/2 off- I luv it.No leaks or road noise!
Very pleased with ordering process and prompt shipment, will definitely order more products in the future
Easy to get information and placing an order. I like having the video reviews and installation instructions; they always give me confidence in my purchase.
Product was as described. Easy fast checkout and quick shipment.
Always the best items and the best prices. Great sales, easy navigations. Everything I want and need to keep my Jeep running and looking it's best. Great tutorials help me easily install my purchases.
Came fast and is working well. Only trouble I had was checking out. Don't know what I did wrong but I kept getting items in my cart I didn't want.
They are prompt with shipping and answering questions and assisting with orders
My payment could not be authorized yet no one could tell me why. I used two different bank accounts and a credit card. All were rejected not because of funds, but for some unknown reason no one could tell me.
Can't wait to put it on the truck this weekend! Looks even better than I expected
The website is easy to use and once I ordered I got my order within three Days.
Website was easy to navigate. Quality brand name products that are affordable and prompt delivery.
Great selection of products. Open box deals. Fast free shipping.
XT has great products available and open box specials along with great pricing, ex checkout and customer service support. 5 stars
Had a great experience with this company. Customer service was excellent. Thank you.
Great experience. Service was easy and my purchase arrived quickly and on time. I was very happy
The front and rear bumpers were great. Instructions were terrible but thank goodness for youtube. The video that came with the order was for a different bumper, but same concept. Bumpers are of high quality for the price and look great. I also ordered the black grill inserts and even though they say that they are for a 2018 JL, they do not fit. Will have to send them back.
Web site was easy to use and helpful in deterring correct part. I followed the directions in the video included with the product and accomplished quite easily
They were delivered early which was awesome. Easy to install, it took longer to take the tires off than putting the spacers on. Totally happy with them no more tire rubbing. And love the look it gives my jeep wrangler.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members