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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,855 reviews

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Texas
1 review
0 helpful votes
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Good service and on time
February 15, 2023

The prices of Extreme Terrain may be a bit higher but better quality and not junk like some cheap places.

Date of experience: February 15, 2023
Michigan
1 review
0 helpful votes
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Order reception
February 15, 2023

3 day delivery was stated, I received my order the next day.

Date of experience: February 15, 2023
Arizona
1 review
0 helpful votes
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Smooth ride now
February 15, 2023
Updated review

Great Company got my product and happy with the value.

Date of experience: February 15, 2023

Website Confusion
September 28, 2022
Previous review

When ordering the web page says enter shipping address and then when it gets to billing info it says shipping address. When you try to complete the order they are switched to billing address is what I wanted for shipping address and visa versa.

Date of experience: September 27, 2022
Nevada
1 review
0 helpful votes
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2.0 fox shocks 2 1/2" to 4"lift
February 15, 2023

So far so good longer then the TF 9550's. I have a 2.5 TF lift and the 9550's that came with it are about 1" shorter thank the fox shocks. Make sure you check bump stop clearances so you don't damage the fox shocks. I plan on putting a 1" coil lift on soon and then I'll add some hockey pucks. Anyway they feel about the same as the 9550 but I haven't taken the jeep off road yet. I have high hopes that the fox shocks will perform well in any application.

Date of experience: February 15, 2023
Massachusetts
1 review
0 helpful votes
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Yj parts
February 15, 2023

Fast delivery fair price and parts fit.over all experience was good.

Date of experience: February 15, 2023
Colorado
1 review
0 helpful votes
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Bought a new Wheel
February 15, 2023

Well I paid extra for 1 day delivery and it still took 2 days to deliver it, should have saved my money I spent extra on. Why have 1 day delivery & pay extra, when it's not going to get delivered

Date of experience: February 15, 2023
Indiana
1 review
0 helpful votes
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Just received my new front bumper
February 15, 2023

AWESOME place to buy Jeep parts,AWESOME,customer support, and web site,I will purchase more in the future

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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Always good
February 15, 2023

Everything is always delivered promptly and perfectly

Date of experience: February 15, 2023
Tennessee
1 review
0 helpful votes
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Fast shipping and great price!
February 15, 2023

Placed the order early that Wednesday morning and received confirmation it was preparing for shipment for delivery that Friday.

Arrived in good shape. Now waiting for it to be decent enough for installation!

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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So far so good...
February 15, 2023

Pricing was better than most places I have looked for this product. Shipping was fast and free, which is always great! Install will be happening this week, so, I cant comment on that yet.

Date of experience: February 15, 2023
Arizona
1 review
0 helpful votes
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Easy shopping with good descriptions
February 15, 2023

My jack Mount and jack shipped quickly. The shopping process was easy and very descriptive. The jack mount was in awesome condition, however my jack came pretty beat up and dirty. I am aware i will be using it, but this think came looking already used and abused.

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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Exhaust
February 15, 2023

Everything arrived perfect! Fast deliver time, stand up job thank you.

Date of experience: February 14, 2023
Utah
1 review
0 helpful votes
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February 15, 2023
Updated review

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Date of experience: February 14, 2023

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February 7, 2023
Previous review

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Date of experience: February 7, 2023
Arizona
1 review
0 helpful votes
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Bed rock sliders
February 14, 2023

Received great customer service and a great product!

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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Great Communicaiton - Fast SHippping
February 14, 2023

Very pleased with my order, glad I found these guys and will use them again in the future.

Date of experience: February 14, 2023
West Virginia
1 review
0 helpful votes
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Excellent Service
February 14, 2023

So far, excellent! I've not experienced same day shipping in quite a while. Thank You.

Date of experience: February 14, 2023
Washington
1 review
0 helpful votes
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Easy to spend money
February 14, 2023

Website was super easy to navigate through - Pricing seemed to be fair - Good selection on product

Date of experience: February 14, 2023
Massachusetts
1 review
0 helpful votes
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Baricade vent shades
February 14, 2023

They were a quality product installed in just a few minutes on my 2023 wrangler.

Date of experience: February 14, 2023
Alabama
1 review
0 helpful votes
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Everything was good
March 16, 2023

I was pleased with the service. And I will use them again

Date of experience: February 13, 2023
Arizona
1 review
0 helpful votes
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Fast shipping and good purchase
February 14, 2023

Very easy shopping and variety to pick from! One stop shop for my new Jeep!

Date of experience: February 13, 2023