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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Delivery was less than 22 hours from when purchased. Beautiful and easy to install
Follow you tube on removal and installation. The side bolts are a little tough working blind. Fit and look is awesome
I received very quickly and everything is great so far!
Hide a step operates as advertised. Very well built. Installation on a 2023 Rubicon a little tricky, but not too bad.
The selection was great, quick and easy payment and delivery.
Ordering from the site was super simple and I received the part fast with no delays!
This was my first order and I am pleased with the speed of shipping and pricing.
I love my side steps, easy to install and very rugged as well as attractive. The mats are great.
I love the installation videos and the ease of moving around the site
Item delivered in timely manner, very happy thank you!
Ordering process was easy and deliveries arrived on time or sooner than expected.
Some orders and fast shipping, great experience...
Shipping only took 4 business days and the product was 100% oem replacement, no issues with guidance of installation video on site
Fast and easy the bumper fit good the directions could show a little more detail with the installation of the bumper bolts other than that very good quality
We ordered the complete set of door hinges in the black for the 2002 wrangler. We got the parts and inspected them and they appeared just fine. Finish was fine, but the bolts were obviously the week spot. The front window hinge upon comparison is about half the size of the original. The thickness is also not to par. The door hinges seemed fine, but they are a tad smaller than the originals which honestly some engineers should have known to make them a little larger to make sure they cover the old worn area. The biggest disappointment is that during the whole purchase, quality control doesn't even check to see if the hinges fit inside of one another. Shocker, they don't. Then the new windshield hinges come with a new bushing and the new bottom hinges do not. So how do you sell a set of hinges and they don't even fit together? I understand that the hinge size and thickness isn't going to be as good as the original, but for the hinges not to fit together is just ridiculous and lazy on your behalf. It basically says we just want to sell the parts out the door and not care about your quality and devotion to your parts. So now I have to send them back and purchase from some where else. I am not going to fight with the hinge and grind/sand just to get a new part to work.
Very fast response on orders. Quality products that are exactly as described! Nice installation videos available! Keep up the good work!
The jeep is in Mexico, and order the parts from you, I'm very happy with the service, thank you
It was extremely easy to find the parts I needed and their pricing beat everyone online. Their shipping was quick and I got the part asap!
Look good on truck. Need to send wiring information with orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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