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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Got sent a ad to buy a part. Two days later get a call, back ordered, do you want this more expensive one? We have no idea if or when the one you want will be available. Just keep getting emails about it, told guy on phone just send it when they get in,no big hurry. But seems email about do you still want it, come every other day.
The mirrors arrived quickly and are great. Extremely happy and would recommend.
Thank you for your feedback!
If you have any questions, please
Let me know.
Amy
EXT 1257
Great and fast service nothing more to say
Looks easy to install the bikini top looks like good quality
I have placed well over Twenty Orders from Extreme in the past 5 Months and they have the Largest Selection, Best Prices and Best Customer Service that I've found Anywhere!
Great Selection, Good Prices, Fast Free Shipping!
Everything I want or need for my Jeep JK at very reasonable prices with fast shipping!
Excellent Service, Excellent Product Selection for Our Wrangler JK and Great Prices!
Cover looks great, going to put it on this weekend!
Super fast shipping, Nice packaging and beautiful Hood.
Extreme terrain team was perfect in making it happen, thumbs-up
I am so sorry to hear that.
Please if you need assistance with your order-
Our customer service is happy to help.
Amy
EXT 1257
Great Website, easy to navigate with detailed descriptions. One of my favorite features is the parts that fit my specific year model without having to search through parts not knowing if they will fit or not. GREAT JOB!
And Shipping is always Fast
Very Nice products, good package and fast deliver.
Ordering was easy and delivery was in about 3 days. I haven't gotten the parts installed yet but plan to by the end of the week.
I was very disappointed there for the money I paid. Most of The bolt holes didn't line up. Very frustrating
I am very sorry to hear that.
If you are having an issue with your steel fenders-
Please reach out to our customer service.
We are happy to help.
Amy
EXT 1257
I've been with Extreme Terrain for a few years now, since when I use to own jeeps. Now that I own a Tundra its nice to know that they carry a lot of parts for them to.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I have left you a voicemail and hopefully the information
I provided helps.
If you have any questions, please let me know.
Amy
EXT 1257