On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Spent $3,100.99! In wheel package for my JL
After several calls back and forth asking me the same questions as far as billing address etc, delaying my shipment twice. I'm doubting I will buy again from you guys.
Fine. Will shop here again. Along with other places.
I was having issues with the website. I called and spoke with Jackie … she is awesome! Can't thank you enough for the help.
THANKS FOR ALL TIPS AND REVIEW FOR THE PRODUCTS AND THE WAY TO SHOW THE BEST WAY HOW TO DO IT. FROM THE BEAUTIFUL ISLAND OF PUERTO RICO THANKS
Product was as described. Paid 10% higher than others advertised based on receiving in 2 days. Fed Ex tried to deliver a day later on a Saturday with no notice. Waited till the following week to deliver. I understand Fed Ex is out of your control but I could have saved $120 and had the same time ordering from cjpony.
Just bought a used JK and wanted to customize it. The Website was easy to navigate and like the videos and pictures - and the prices and selection was much better than others. Plus quick delivery.
Great Customer Service. Very knowledgeable and went out all the way… the find the product l was interested in. Thanks. 10 Stars. Thumbs up man!
Quick and efficient, contacted me with an issue allowing me to correct
Product looks well made haven't got it installed yet but don't see any issues with it.
Product showed up promptly. Was purchased open box, came in brand new condition. Great savings on brand new product.
I am stationed in Germany and my order came within a matter of days!
Great service, i will only shop from Extreme Terrain
Item fit as described and price was very fair compared to other sites
They did a great job getting them to me in a timely manner. Install was super easy with clear to understand instructions. Only negative would be the weld quality. On the driver side in particular there's an area where the weld was blobbed on and ground down horribly and covered with a coat of paint that hides nothing. For a 300 dollar pair of side steps I'd expect much better quality than what I'm seeing. Other than that they look great at a distance and work well for the intended purpose.
Easy ordering. Prompt delivery. Great event price for t-shirts
It was very easy to install took me about 1.5 hrs in my driveway. Fits great and sounds nice. Has a jdm inline six sound.
Great site, easy to navigate and you had exactly what I needed for a good price.
I purchased Barricade Rubi Rails; Textured Black (18-24 Jeep Wrangler JL 2-Door) from Extreme Terrain as ET was recommended by DIRT ROAD CRED, a youtuber I follow who specializes on Jeeps. I am very pleased with the product and the short time it took to be shipped to me in New Brunswick Canada. I just received them today so not installed yet but they look great and seem pretty "beefy".
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and I want to assure you that your concerns are of utmost importance to us. In our efforts to address the issue you've raised, we attempted to reach out to you via phone. Unfortunately, we were unable to connect directly, but we left a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257