On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Pretty simple installation… mpg went up bout 3/4pg. The best thing about it all is that the jk now purrs down the highway with ease. I'm considering this intake for my other vehicles
These were very easy to install on my 2014 Wrangler. Simply plug and play. They are really bright. Backing up in the dark is much safer with the new lights.
The running board was fast and easy to put on. Looks great!
Ordering and shipping went smooth
Instructions for item installation are worthless sadly
Good product, just as described. Received it on time. No issues with the purchasing process. 100% recommended. It looks great on my Jeep 🤩
I like the the design and material of this rack, easy to put it with the instructions of the videos.
Great products and excellent customer service. Super pleased
My experience was great. I got exactly what I ordered. The time line to receive order was right on time. Everything was intact when order arrived and was well protected. I could not find the fenders I was looking for but found them at
Extreme Terrain.
Great experience.
Looks good on the jeep,did not take long to install.
I received my order a day earlier than expected.
Quality materials & a good fit.
Quick service, no complaints. I will be shopping here for any of my jeep needs.
The product looks great, same as the pictures on the website. A screw was missing and I contacted the company and had an immediate resolution. Great customer service and item!
Not all the screws were with my order. Unclear how to contact them regarding this issue.
My wife just purchased a Jeep Wrangler and wanted to add a few of her own personal and functional touches. The process was very easy and so far, her received orders have been packaged very well and do exactly what she wanted. I had to reach out via chat to determine the right size for one of the items and the person was very professional and even offered to call me to work through any additional questions. At the end, he even provided his direct extension of I needed to call in an order. Very white glove treatment.
Customer service was great! Got me everything thing I needed and was helpful when they delivery was behind schedule.
This was my first purchase from Extreme Terrain, but it won't be my last. The website was very novice friendly. I received my order more quickly than they advertised which is always nice.
The antenna doesn't seem to work as well as the original equipment antenna. Lots of static.
I've been shopping Extreme Terrain since I purchased my new 2013 JKU.
Every experience from ordering on line, ordering by phone and calling to ask technical questions have been met by friendly and very knowledgeable employees.
It is a pleasure to shop for high quality items and to deal with a Company that stands behind their products.
Thank you Extreme Terrain!
Simple as 1, 2, 3…
I ordered what I needed, had a credit on my account, and all was calculated and taken care of fast and all numbers being correct.
Easy, clean installation. Material is strong easy order and quick delivery. Would recommend to anyone.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members