Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

50,998 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Share Review
Report Review

Fast delivery and high quality products. They have a wide selection of products for my 2024 Tacoma

Date of experience: June 24, 2024
Ohio
1 review
0 helpful votes
Follow Jeffrey Y.
Unfollow Jeffrey Y.
Share Review
Report Review

It was a good experience overall. The bumper arrived with two transit-related finish blemished (coating rubbed through to bare metal).
I would appreciate being provided touch up paint to match the bumber finish.

Date of experience: June 24, 2024
California
1 review
0 helpful votes
Follow Steve U.
Unfollow Steve U.
Share Review
Report Review

Got what I needed
July 4, 2024

I was in need of Mopar fuel injectors, they have them and I got them.

Date of experience: June 24, 2024
Michigan
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Quick shipping
July 4, 2024

Received my order in a week. The switch is a quality product!

Date of experience: June 24, 2024
Florida
1 review
0 helpful votes
Follow Javier J.
Unfollow Javier J.
Share Review
Report Review

Very affordable prices
July 4, 2024

I received the last item today, everything looks as expected. I didn't try the cover yet, but as used item looks great condition. Definitely I'll keep in mind for future purchases. Thank you

Date of experience: June 24, 2024
Kentucky
1 review
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

Jeep Grill
July 4, 2024

Easy to order.fast delivery and was extremely easy to install….changed the looks completely! Love it

Date of experience: June 24, 2024
Washington
1 review
0 helpful votes
Follow Lewis P.
Unfollow Lewis P.
Share Review
Report Review

Happy
July 4, 2024

Great job! Everything came as ordered although the bottom of the box blew out before delivery and caused a small scratch on one of the bars.

Date of experience: June 24, 2024
Texas
1 review
0 helpful votes
Follow james V.
Unfollow james V.
Share Review
Report Review

Poor quality
July 4, 2024

The plug do a not allow for water tight integrity. The look is nice but the wires on the backside are cheep and very thin. These wires will break easily. I would not recommend these lights.

Date of experience: June 24, 2024
Georgia
1 review
0 helpful votes
Follow Nathaniel D.
Unfollow Nathaniel D.
Share Review
Report Review

Cool
July 4, 2024

Bought an open box, as described but the fender flares had to be cut down a little to fit my truck and the bug deflector came with no hardware but to be expected for an open box purchase.

Date of experience: June 24, 2024
Washington
1 review
0 helpful votes
Follow Peter I.
Unfollow Peter I.
Share Review
Report Review

LED headlights fit perfectly, arrived on time and packaged well.

Date of experience: June 24, 2024
California
1 review
0 helpful votes
Follow Leonard W.
Unfollow Leonard W.
Share Review
Report Review

Great Company Culture
July 4, 2024

From my online search, to speaking with representatives, order choices, and delivery, I was impressed with the professionalism, courtesy, and competence of the Extreme Terrain Team.

Date of experience: June 24, 2024
Illinois
1 review
0 helpful votes
Follow Brad C.
Unfollow Brad C.
Share Review
Report Review

Could not complete my order
July 4, 2024

I ordered floor mat from your site and after 2 almost weeks of waiting I was notified that the manufacturer was having trouble keeping these in stock and will not be shipped for another month and half. I went to Amazon and the exact same floor mats will be arriving at my house in 3 days. I know this is not your fault as manufacturer is the one with delays. I have cancelled my order

Date of experience: June 24, 2024
North Carolina
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

Easy ordering, simple returns
July 4, 2024

I have ordered parts for multiple jeeps. Parts always came in on time and as expected. Good quality parts, great deals. Only had to return one part due to me ordering the wrong part. Return was so easy, step by step instructions were provided and refund was issued instantly. Would definitely recommend to anyone

Date of experience: June 24, 2024
Arkansas
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Jeep TJ Running Boards
July 4, 2024

This product was as advertised. Very good quality and installed just as factory units. Very pleased.

Date of experience: June 24, 2024
Ohio
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Easy door storage
July 4, 2024

Easy to install and easier to use. No more trying to find space for the doors and when the doors are on the vehicle you get your wall space back.

Date of experience: June 24, 2024
Missouri
1 review
0 helpful votes
Follow Ray F.
Unfollow Ray F.
Share Review
Report Review

Second responder discount
July 4, 2024

They make it typically ridiculous like everything is these days to get the first responder discount. They do it through a second party. It's a hassle thanks.

Date of experience: June 24, 2024
Virginia
1 review
0 helpful votes
Follow Stephen Q.
Unfollow Stephen Q.
Share Review
Report Review

Steps
July 4, 2024

Delivered on time, was missing one washer and lock washer. Product was as advertised.

Date of experience: June 24, 2024
New York
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

I ordered the JL fender flare replacement hardware kit. It had all the fasteners I needed to reattach my loose fender. The parts were high quality and reasonably priced.

Date of experience: June 24, 2024
Texas
1 review
0 helpful votes
Follow Mike E.
Unfollow Mike E.
Share Review
Report Review

It was ok.3 days of trying to get it all together and 3 trips to the hardware store and still not completed

Date of experience: June 24, 2024
Colorado
1 review
0 helpful votes
Follow Gary C.
Unfollow Gary C.
Share Review
Report Review

Good products. Good service.
July 4, 2024

Thanks for your good service, but I will not be writing a review.

Date of experience: June 23, 2024