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ExploreTrip

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ExploreTrip Reviews Summary

ExploreTrip has a rating of 3.2 stars from 1,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 14th among Plane Tickets sites.

service
339
value
334
shipping
315
returns
325
quality
329

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NL
1 review
1 helpful vote
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“Paid prices that were quoted”
November 3, 2015

Paid prices that were quoted. No hidden costs. Extremely good airfare found. Easy to navigate.

Date of experience: November 1, 2015
Missouri
1 review
0 helpful votes
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“Flawless”
November 3, 2015

I have to say we were very concerned with all the negative reviews on here, however they had the best price anywhere, and our trip to see our son for his Marine graduation, was flawless.

Date of experience: November 1, 2015
Georgia
1 review
1 helpful vote
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Good Service
October 31, 2015

First time booking with Exploretrip. Misspelled my email on my itinerary, called customer service, didn't have to wait on hold and a representative was able to help me. Great service.

Date of experience: October 29, 2015
Texas
1 review
1 helpful vote
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“Best support ever received”
October 31, 2015

Best support ever received. All performed as promised. Super on line travel rarangements. Completely satisfied with all aspects of the service. Highly recommend to travelers.

Date of experience: October 29, 2015
Canada
1 review
1 helpful vote
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Great company always have best airfare! Recheck a couple of times before you book to get best price.

Date of experience: October 29, 2015
Florida
1 review
0 helpful votes
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It was nice trip and the representative were honest..

Date of experience: October 29, 2015
Singapore
1 review
0 helpful votes
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Quick Response
October 28, 2015

I faced problem with mismatch of my name on the plane ticket one of the exploretrip representative gave solution quickly... thanks

Date of experience: October 27, 2015
Singapore
1 review
0 helpful votes
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Best Deal Ever
October 28, 2015

I got best deal when compared to any other website here...

Date of experience: October 27, 2015
New York
1 review
0 helpful votes
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Used it on multiple occasions in the last few years to book holidays and never had a problem. Prices fluctuate daily so check back a few times before actually paying.

Date of experience: October 26, 2015
Arizona
1 review
0 helpful votes
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Heard about them from a friend who had a good experience, I tried them for a trip to Manila, very good price on flight, it all worked great.

Date of experience: October 25, 2015
Arizona
1 review
0 helpful votes
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Best site to plan your trip
October 22, 2015

Exploretrip is the best site to plan your trip! Don't travel without it!

Date of experience: October 20, 2015
Hong Kong
1 review
0 helpful votes
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Got very good deal at exploretrip
October 22, 2015

Got a very good deal there! This website saved me about 1000 dollars on my trip. Will def use again!

Date of experience: October 20, 2015
Florida
1 review
0 helpful votes
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I recieved much better service from exploretrip when compared to other websites. Even their customer service is good and helpful...

Date of experience: October 20, 2015
Florida
1 review
0 helpful votes
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Good trip with exploretrip
October 22, 2015

I had good business trip with exploretrip website...

Date of experience: October 20, 2015
New York
1 review
0 helpful votes
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Love Exploretrip
October 20, 2015

Love them! Great price and great service! I use the site to travel to salt lake city in may and used them to book my flight back home from Seattle! No real problems and I love that.

Date of experience: October 19, 2015
Virginia
1 review
0 helpful votes
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I ordered airline tickets through Exploretrip.com. I searched for a couple of weeks to find cheaper flights but was unable to. I purchased them through Exploretrip and have been completely satisfied. An agent even called to find out if I had been satisfied with my purchase.

Date of experience: October 19, 2015
District of Columbia
1 review
0 helpful votes
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Best place for holiday booking...
October 20, 2015

Exploretrip is the best place for holiday booking...

Date of experience: October 19, 2015
New Jersey
1 review
0 helpful votes
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Best place for holiday booking...
October 21, 2015

Exploretrip is the best place for holiday booking...

Date of experience: October 18, 2015
Florida
1 review
0 helpful votes
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Refunded in time
October 17, 2015

Exploretrip refunded my money within time they gave me, feeling bad with sinus infection i cancelled my trip they applied penalty charges for that and refunded my money back to my account in time... Thanks

Date of experience: October 15, 2015
NL
1 review
0 helpful votes
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Returning Website
October 15, 2015

Exploretrip is returning website for me booked several times with them no problems at all...

Date of experience: October 14, 2015