Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ExploreTrip

ExploreTripReviews 1,330

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ExploreTrip?
grey stargrey stargrey stargrey stargrey star

ExploreTrip Reviews Summary

ExploreTrip has a rating of 3.2 stars from 1,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 12th among Plane Tickets sites.

service
339
value
334
shipping
315
returns
325
quality
329

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow jessie r.
Unfollow jessie r.
Share Review
Report Review

“Good assistance”
December 4, 2015

I had called up the customer service for some change. The assistance was good.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Dennis l.
Unfollow Dennis l.
Share Review
Report Review

“Easy to use site features”
December 4, 2015

The services and features offered in their site are quite user friendly. This allows me to confirm my air ticket bookings in a very short time.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow james p.
Unfollow james p.
Share Review
Report Review

“Searching flights is easy”
December 4, 2015

The features in their site are quite user friendly as it allows me to search flights conveniently and get the best results.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Corey C.
Unfollow Corey C.
Share Review
Report Review

“I booked”
December 4, 2015

I booked my husbands trip to Jamaica and it was excellent. Because my husband has medical issues and was travelling alone he needed a direct flight. You were able to come up with that service. We were pleased. I had to call and request an isle seat near the washroom the airline charged me an extra $40.00 dollars. Thankyou exploretrip.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Sara A.
Unfollow Sara A.
Share Review
Report Review

Quick service and always give responses on doubts.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Clive b.
Unfollow Clive b.
Share Review
Report Review

Whenever i want to travel my first action is to go on exploretrip.com to check and i always find the best deals thank you so much exploretrip for all money you saved me.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow DaMarcus B.
Unfollow DaMarcus B.
Share Review
Report Review

The service personel is very accommodating and very patient answering my inquiry I highly recommend exploretrip to my friend... and I'm looking forward to you guys on my next travel.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

I had booked my flight on my credit card only to find out that my payment had not gone through. So my card was declined. They called me automatically to let me know that this had happened and offered to put my flight on hold. Which was quite amazing. The service was impeccable. They helped me get to where I needed to go.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Peter s.
Unfollow Peter s.
Share Review
Report Review

Their click to call option is really appreciative... I booked my ticket at very cheap rate than on website... Thanks.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow John h.
Unfollow John h.
Share Review
Report Review

We had an excellent flight..
December 4, 2015

We had an excellent flight my ticket had a bit of screw up with last name but exploretrip made it correct...

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow david s.
Unfollow david s.
Share Review
Report Review

Relatively easy, and less time consuming. Exploretrip was recommended by friends, and I was pretty satisfied with the results. I booked a flight for one of our employees for business and it was easy, it took me about 20 minutes to find the flights, book the flight and print the confirmation.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Dean W.
Unfollow Dean W.
Share Review
Report Review

I did not have any problem with booking my tickets for 6 person. Thanks so much..

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow charl c.
Unfollow charl c.
Share Review
Report Review

It's very nice trip with you I save a lot of money and gave me a lot of trips and deals.

Date of experience: December 3, 2015
Virginia
1 review
0 helpful votes
Follow Daniel T.
Unfollow Daniel T.
Share Review
Report Review

“Flight bookings”
December 4, 2015

Exploretrip was indeed cheaper than most of the other fares online. The online booking is easy and direct. And you also get notification emails promptly. I had a few questions and I called their customer service which was super efficient, no long waiting queues, plus they were extremely helpful!

Date of experience: December 3, 2015
Nevada
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Share Review
Report Review

Provides good comparison of prices and easy interface. Overall, good experience using the site.

Date of experience: December 2, 2015
Nevada
1 review
0 helpful votes
Follow Damien M.
Unfollow Damien M.
Share Review
Report Review

Exploretrip has become my most reliable trip planner for my business, I am always guaranteed a very highly competitive rate on my airfare as they help to secure the best deal for me at all times. I have been a customer for about 5yrs now and I have had no issues whatsoever since I started using their services.

Date of experience: December 2, 2015
Nevada
1 review
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Share Review
Report Review

Best price best follow up best service best company is exploretrip...

Date of experience: December 2, 2015
Nevada
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

I had a positive experience with exploretrip in booking my trip. They answered all my questions and offered me the best deal. The trip was as expected with no concerns left unanswered. I would definitely fly exploretrip again, esp if they keep offering great deals to the places I want to visit.

Date of experience: December 2, 2015
Nevada
1 review
0 helpful votes
Follow david b.
Unfollow david b.
Share Review
Report Review

I really appreciate my travel but delay was too between both flight...

Date of experience: December 2, 2015
Nevada
1 review
0 helpful votes
Follow Stephanie L.
Unfollow Stephanie L.
Share Review
Report Review

I was please with the attention given when I book with exploretrip.So please this year we booked with exploretrip four times.

Date of experience: December 2, 2015