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Evolve Vacation Rental Reviews Summary
The company enjoys a strong reputation for providing clean, well-equipped properties that meet customer expectations, often enhancing family gatherings and vacations. Customers frequently praise the professionalism and responsiveness of the hosts, highlighting their accommodating nature and attention to detail. However, some concerns have emerged regarding rising service fees and a perceived decline in personalized service since the company's association with VRBO. Overall, while customer satisfaction remains high, addressing the fee structure and maintaining personalized support could further enhance the company's standing in the competitive vacation rental market.
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Finding a VRBO property in the middle of Pt Loma is fabulous. Great restaurants, marina facilities, views, ambiance,all within walking distance and only 10 minutes from the airport!
This little home in Patagonia was perfect for my two friends, my husband and me: the right number of beds, the ceiling fans, the good shower, the supply of coffee beans and coffee maker. Sitting outside in the morning sun/shade felt so good after a midwest winter.
We had great trip. The house was perfect, with plenty of seating, gorgeous view from sunroom windows, great kitchen and very comfortable mattresses. Extremely accommodating host. We hope to go again!
A group of 12 enjoyed a relaxing weekend away. This house had everything we needed and was located by the beach boardwalk for easy access. Clean and well kept. We would book again for future trips.
So far so great! I've had great experience with support and communication.
Let's hope this first season goes as well as this initial experience. I'm thrilled with the
Amount of rentals that are booked. Thanks to Evolve!
This was great had everything we needed. Was an excellent way to spend time in Pompano. We were diving so the backyard really helped with drying out our equipment. And the washer dryer setup was excellent. Overall was a great stay
Excellent lake house! Great fishing. Would definitely go back. Booking process and the support process was great.
As the owner of the property I feel I should be able to set fees for special weekends/occasions where I live. I Wanted to up nightly rental fees 2 weekends in June-1 for a Mexico/Brazil international soccer tournament and the other for a George Strait outdoor concert. There Has never been an outdoor international soccer game in Texas and the George Strait concert would be his largest outdoor concert ever! Also wanted to up prices on special Aggie football game weekends. I know they say they use smart rates but it appears that Smart Rates don't even look at my area (rates have only been adjusted a very small amount on a few days since I signed up with Evolve (18 months ago). (After I complained because they wouldn't up my fees and told them that Smart Rates hadn't upped fees for any of the special dates I wanted and after I owner blocked the dates they went back in and changed dates on 2 nights of George Strait weekend. I've been totally satisfied with Evolve with everything else but this one issue but it's a HUGE issue to me.
Enjoyed a four day family getaway: home is roomy & family friendly - especially sitting in the lakeside porch with incredible scenery. Very restful!
These guests broke my shower door by snapping off the roller.
Hi Alisa - we're sorry to hear you found some damage after the guests left! As you know, this risk comes with the business of renting out our spaces to guests. We hope that you were able to fix the shower door. For information on reimbursement, check out https://help.evolve.com/s/article/risk-protection.
Evolve was fast and easy to use and provided all information needed for a great vacation.
Evolve smart rate system allowed our place to be booked for just slightly over half price for Memorial weekend. Yes, the window was closing, however some sort of involvement on my side would have been helpful.
We owners don't have recourse when guest comes and steal or destroy our properties. We can't get the reimbursement for the cost of replacement of it's less than a certain value and the cost to call for service people to come in and repair which is not fair. There should be incidental charges like when these guest check into a hotel.
Hi Stewart - thank you for your review. We're sorry to hear this has been your experience! As you mentioned, items that cost less than $50 are not covered by this program as this is seen as the typical cost of business in the industry and this coverage is meant to protect owners against the larger, unexpected damages that interfere with the functionality of the property and it's amenities, and further impact the experience of future guests. Additionally, we'd like to provide clarification that repair and specialized services are eligible for coverage with the proper documentation. Here is a link to our help center article that further details this coverage: https://help.evolve.com/s/article/risk-protection
We apologize for any misunderstanding regarding this policy and hope that this information is helpful. Please feel free to reach out to our team at 877.818.1014 or via your owner portal with any additional questions.
Overly friendly. I almost feel like it's fake. But no everytime I call for anything, they are super friendly and especially helpful.
This can't be real! Ya it is. 🤷🏿
Great space for family stay while attending my son's wedding. Convenient location to venue and dinner options.
The unit we rented was perfect in many ways. First and foremost it was handicap accessible; both with an elevator to the unit and within the rental unit as well. This can be a challenge to find! The unit was clean, nicely spacious and well appointed. And as a unique feature; it perfect for the total eclipse at a reasonable price point! Thank you.
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Hi Susan - thank you for your review. As mentioned in the owner agreement, we unfortunately do not have the ability to set pricing for specific dates at this time. We appreciate your feedback on how this is impacting your experience and will be sure to share your thoughts with our team as we continue to look into opportunities within our rate setting process. We're glad to hear that you have been happy with our partnership outside of these concerns and look forward to continuing to work together. Thanks again for taking the time to share how we can improve our services for you!