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Evolve Vacation Rental Reviews Summary
The company enjoys a strong reputation for providing clean, well-equipped properties that meet customer expectations, often enhancing family gatherings and vacations. Customers frequently praise the professionalism and responsiveness of the hosts, highlighting their accommodating nature and attention to detail. However, some concerns have emerged regarding rising service fees and a perceived decline in personalized service since the company's association with VRBO. Overall, while customer satisfaction remains high, addressing the fee structure and maintaining personalized support could further enhance the company's standing in the competitive vacation rental market.
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Three friends and I stayed, and the rental worked out great. The host fee is a bit high for a weekend stay. Space was clean, hot water was good, beds were comfortable. Kitchen was spacious; stove takes a while to get to temperature, and like many rentals it's good to bring your own equipment to fill in gaps.
Beautiful home up on a hill with gorgeous views! A quick 10 minute drive to restaurants, shoppong, breweries and waterfalls!
Uneventful trip. Weather and room were awesome. Thank You
Your fees are to high place was nice owners were great
Very comfortable stay! Guest contact Raven was awesome!
Easy reservations, well represented location, great host
Thank you customer service was awesome home was is excellent condition
I had a very bad experience with them. I listed a new home that I had built up at the grand Canyon for retirement income and because I live 250 miles away I deicide to use them to manage the listing. WHAT A NIGHTMARE they turned out to be! They did about 1/4 of what they told me they do and then they stole money out of my account and never paid the taxes that they collected from my clients rental fees. This place should not be allowed to scam everyone like they do. Stay away as far as you can from this poorly managed company!
The evolve platform is dated as it doesn't allow constant adjustments. Communication with Evolve is terrible. You rarely, if ever, speak with the same support person. I have a private company that charges 15%, which does not include cleaning fee, and the company does everything. Evolve is a joke.
Room was great, no problems there. My only complaint is that I tried to contact the owner several times prior to stay to get more detailed info about amenities in the apartment and I never got any response until after our stay was already done:(
Otherwise - all good
This unit was just as described. Clean, convenient, comfortable and perfect for our stay.
Beautiful home, this home is really a home, decorated tastefully, lots of extra items, including coffee and filters, spices, salt and pepper, etc. The place has that homey feeling when you walk into it.
We enjoyed our stay at Fiddlers Rest. It was our second visit and enjoyed it just as much this time. From coffee on the front porch in the morning to a glass of wine by the fire pit in the evening this place is so peaceful and superbly appointed. The fresh wildflowers are such a nice touch and the decor is perfect. We brought our dog and we all enjoyed it immensely. We will definitely be back!
First time we had a family vacation on a lake and the location, lay-out, access to the water were great. The staircase went all the way to the water which was great for our grandchildren( ages 4-11). We were happy to know of the water shoes reccomendation. Kitchen was fully stocked and had every thing we needed. The laundry room was conviently located off the kitch which was large enough to store empty coolers and other items. The 2nd refridgerator was well used. Each king size bedroom includes a private bathroom. The grandchildren enjoyed the Loft bedroom with TV. The game room just off the kitchen provide many opprotunities for enjoyment when we needed to get out of the sun for a while. We would rate this 10+
We loved our stay in Scott and Cindy's place in Frankfort MI. We had a seamless reservation experience and we were kept updated by Evolve.
We were very pleased with the condo. It was very clean, like the decor. It is well equipped and has a lot of extra touches. They had games, TV's, and information about activities in the area.
Everything from the reservation to check out was seamless. Any questions I had were addressed right away.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard - we appreciate your feedback on fees and are glad to hear that you enjoyed your stay. We will share your review with our team and hope to be able to host you again soon.