Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of eVitamins

eVitamins

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eVitamins?
grey stargrey stargrey stargrey stargrey star

eVitamins Reviews Summary

eVitamins demonstrates a mixed reputation among customers, with notable strengths in product quality and timely shipping for many users. Positive feedback highlights excellent customer service experiences, particularly in resolving issues and providing updates on orders. However, significant concerns arise regarding order fulfillment delays, refund difficulties, and inconsistent customer support, leading to frustration for several customers. Overall, while many express satisfaction with their purchases and the company's offerings, recurring issues with service reliability and responsiveness suggest a need for improvement in customer communication and order management.

This summary is generated by AI, based on text from customer reviews

service
49
value
49
shipping
51
quality
43

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Neil J.
Unfollow Neil J.
Share Review
Report Review

Always good.
September 15, 2020

My delivery was not so good this time. Not their fault as one bottle was open and was open and spilled in the bag. Prefer when shipped in a small box, not a plastic bag. Had to throw one out as it was open. Otherwise, very happy with them.

Date of experience: September 14, 2020
Illinois
1 review
0 helpful votes
Follow Jacob B.
Unfollow Jacob B.
Share Review
Report Review

Very broad selection and great prices on shipping. Even with all this chaos, I got my order within a week, which is excellent these days. I'll be back!

Date of experience: September 14, 2020
North Carolina
1 review
0 helpful votes
Follow Jesse R.
Unfollow Jesse R.
Share Review
Report Review

EVitamins review
September 15, 2020

Great! It was just as I had anticipated and ordered! Would order from this supplier again! No problems.

Date of experience: September 14, 2020
Michigan
1 review
0 helpful votes
Follow Anita B.
Unfollow Anita B.
Share Review
Report Review

Great service!
September 15, 2020

I take certain vitamins for my skin, and i get them in a good time and a great price. Thank you, you have my business.

Date of experience: September 13, 2020
Ohio
2 reviews
0 helpful votes
Follow Charlene B.
Unfollow Charlene B.
Share Review
Report Review

Healthy
September 13, 2020

This is a great company. Delivery is on time.
Been using these vitamins fir a long time & really lime them. They don't upset my stomach at all. I highly recommend ordering from this company, you won't be disappointed.

Date of experience: September 13, 2020
California
1 review
0 helpful votes
Follow Tatjana M.
Unfollow Tatjana M.
Share Review
Report Review

I am a repeated customer
September 13, 2020

I am a repeated customer, happy, and thankful. All my orders come faster than I expected, properly packed, fresh, and good. EVitamins is my favorite online store and I don't look farther. Almost everything that I need they have (I have very specific needs). Very very very happy. Thank you so much <3

Date of experience: September 12, 2020
Illinois
1 review
0 helpful votes
Follow E T.
Unfollow E T.
Share Review
Report Review

I will be a repeat customer. Package arrived with contents well protected. There were no unreasonable shipping delays and the prices are excellent! This supplement is hard to find and I am glad I found Evitamins!

Date of experience: September 10, 2020
New York
1 review
0 helpful votes
Follow Deb G.
Unfollow Deb G.
Share Review
Report Review

Fast shipping
September 10, 2020

Shipping was quick and I have signed up for auto ship and love not having to worry about re-ordering each month

Date of experience: September 10, 2020
Texas
1 review
0 helpful votes
Follow DONALD R.
Unfollow DONALD R.
Share Review
Report Review

Easy and fast.
September 10, 2020

Order was easy to place and fast to arrive. Tje site was well put together and the product selection was great. Thanks!

Date of experience: September 10, 2020
Canada
1 review
0 helpful votes
Follow Eli P.
Unfollow Eli P.
Share Review
Report Review

Order from Canada
September 3, 2020

It took a little less than 2 weeks, but no issues.
I thought it was coming from a canadian warehouse, but apparently came from US.
Thanks

Date of experience: September 2, 2020
New Jersey
1 review
2 helpful votes
Follow daniel h.
Unfollow daniel h.
Share Review
Report Review

Order to Mexico
August 11, 2020

I am currently living in Mexico and with the virus not traveling back to US. So looking to order some vitmains we use and I saw a very good selection on eVitmanis. So order placed on July 17. Its now August 11 and based on tracking they provide it is still sitting in the US. I know it should take longer to deliver to Mexico than US order but this is absurd. They are saying because of the virus less flights etc. Well we have made ordered via Amazon Mexico and had no problems like this. The order was via DHL ecomerace. We have two other orders still outstanding and that will be the last time with eVitmanis.

Date of experience: August 11, 2020
Czechia
1 review
2 helpful votes
Follow Jiri N.
Unfollow Jiri N.
Share Review
Report Review

Faulty declaration
July 27, 2020

Due to the incorrectly stated price of the goods (twice the price paid), I had to handle the customs procedure and pay additional fees. The goods can be returned within 30 days, but the goods were delivered after 4 months. They say they are sorry, but goods cannot be returned. EVitamins never again.

Date of experience: July 27, 2020
GB
1 review
2 helpful votes
Follow ewa g.
Unfollow ewa g.
Share Review
Report Review

AVOID is a scam
July 17, 2020

They took my money over 2 months ago. Never received the order. Customer service is telling lies.
Ive spent over$ 210 on this order.
Looks like I WOULD NEVER SEE MY ORDER OR MONEY AGAIN

Date of experience: July 17, 2020
Czechia
1 review
3 helpful votes
Follow Jan V.
Unfollow Jan V.
Share Review
Report Review

Don't shop. They didn't send me the package I had paid for after 2 months. Don't shop. They didn't send me the package I had paid for after 2 months.

Date of experience: June 12, 2020
New Jersey
1 review
6 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Ordered 2 months ago and never received products because they advertise some of the lowest prices on the internet, there in that lies the first part of their bait and switch scam. Called customer service to address my problem and she said she was unsure why my order hadn't been shipped because all but one item in stock. She was supposed to email me after she further researched the issue and I never received anything. I think that they are a start up company, listing merchandise when it's not in stock, meanwhile people are making orders and waiting while stock at other reputable business is being sold out. This company is selling you out, not to be trusted, hasn't got back to me in email and this has nothing to do with Covid-19, every other establishment has gotten back orders to me. This company is untrustworthy, unscrupulous, and therefore will hopefully disappear soon, and not cause anymore disruptions in peoples lives solely for their own profits and gains.

Date of experience: April 27, 2020
Tennessee
1 review
7 helpful votes
Follow Tara M.
Unfollow Tara M.
Share Review
Report Review

SNAIL-speed shipping
March 24, 2020

They didn't even bother shipping my order for several days, then use the WORST shipping service possible, FedEx Smart Post. Evitamins has had my money now for 15 days & I STILL don't have my order, not even international either. HORRIBLE service! Never ordering through Evitamins again

Date of experience: March 24, 2020
Canada
1 review
2 helpful votes
Follow Kelly N.
Unfollow Kelly N.
Share Review
Report Review

Awful
March 21, 2020

Placed a order was told it is out of stock three weeks later still waiting. I opened a case on paypal.

Date of experience: March 21, 2020
Saudi Arabia
1 review
4 helpful votes
Follow BA A.
Unfollow BA A.
Share Review
Report Review

Evitamins claim that once your reward credit balance is over 300$, you can get cash back. What they did with me is, the minute my reward credit balance exceeded 300$ they suspended my account. So I cannot purchase anything from their site whether I'm using my reward balance or not. I also can't get cash back. I contacted them and It's been 3 months now and still nothing happened, my account is still suspended. I asked them to delete my account permanently because I no longer wanna buy anything from this scam website, and still nothing happened. They don't wanna unsuspended my account and they don't wanna delete my account.
Run away from this website, stick to other great websites like iherb.

Date of experience: March 1, 2020
Argentina
1 review
4 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

Terrible delivery system!
December 17, 2019

I ordered a supplement very important for a treatment of a cancer patient, 40 days ago, this company does not have idea how to send products overseas, they do not provide a international tracking number and they are not responsible at all. Conclusion I do NOT have the product and I do NOT have my money! I do NOT recommend this company.

Date of experience: December 17, 2019
Louisiana
1 review
3 helpful votes
Follow Fed U.
Unfollow Fed U.
Share Review
Report Review

No order placed but debited my card WITHOUT AUTHORIZATION. SLEAZY SHADY. Their response: crickets! These people are thieves.

Date of experience: October 1, 2019