Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of eVitamins

eVitamins

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eVitamins?
grey stargrey stargrey stargrey stargrey star

eVitamins Reviews Summary

eVitamins demonstrates a mixed reputation among customers, with notable strengths in product quality and timely shipping for many users. Positive feedback highlights excellent customer service experiences, particularly in resolving issues and providing updates on orders. However, significant concerns arise regarding order fulfillment delays, refund difficulties, and inconsistent customer support, leading to frustration for several customers. Overall, while many express satisfaction with their purchases and the company's offerings, recurring issues with service reliability and responsiveness suggest a need for improvement in customer communication and order management.

This summary is generated by AI, based on text from customer reviews

service
49
value
49
shipping
51
quality
43

We monitor reviews for authenticity

Italy
1 review
2 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

Horrible service
May 22, 2017

Low prices, but what do I care if after a month and half the parcel still didn't arrive? Should I assume they are swindlers and the package is never going to arrive? And on top of it, now I come to learn they don't offer refund for lacking delivery. Awesome! And now, reading here similar reviews, I think they should be just shut down. Really disappointed. Never again.

Date of experience: May 22, 2017
California
5 reviews
24 helpful votes
Follow Ada R.
Unfollow Ada R.
Share Review
Report Review

Not that bad.
March 24, 2017

Fond of a healthy lifestyle, so I keep my body fit and take care of vitamins especially after a cold winter time. Tried these vitamins. Not that bad, but not the best I tried. I'm not going to advertise here another products. But you can try this!

Date of experience: March 23, 2017
Florida
1 review
5 helpful votes
Follow Martin C.
Unfollow Martin C.
Share Review
Report Review

Beware of shipping delays
December 27, 2016

My order never shipped. After 2 weeks their website continues to say all the items I ordered are either "in stock (Only 3 left)" or "Item will ship in 2 business days", yet my order just says "processing" and "Has not shipped". When I asked them to cancel my order they did reply quickly with a courteous email and my card was never charged.

Date of experience: December 27, 2016
Ireland
1 review
3 helpful votes
Follow Paul J.
Unfollow Paul J.
Share Review
Report Review

Absolute liars
August 10, 2016

My parcel was returned and confirmed by DHL as having gone back in March.
They say it still hasn't arrived in the warehouse (its August now) and then say they'll be happy to send the money once they receive the goods back.

Fat chance of a refund - have to just do what everyone else here seems to have done and just chalk the money up to a bad investment.

Date of experience: August 10, 2016
Australia
2 reviews
8 helpful votes
Follow Rob D.
Unfollow Rob D.
Share Review
Report Review

Poor service, products did not arrive, would not offer refund. Told they will arrange an investigation and had no follow up in several weeks, read other complaints of similar nature

Date of experience: December 28, 2015
India
1 review
7 helpful votes
Follow ohm i.
Unfollow ohm i.
Share Review
Report Review

Third class service
October 22, 2015

They don't care whether item received or not. They neither refund.

Date of experience: October 22, 2015
Canada
1 review
5 helpful votes
Follow Bob F.
Unfollow Bob F.
Share Review
Report Review

I had terrible experience with eVit.
EVitamins sells vitamins from unknown manufacturers. When I asked them to send me a manufacturer's name- they send me a wrong website and wrong phone#. I considered that this products was probably made in the basement.
I was going to make a return but it was not so easy: the products have never been delivered to my address. I was waiting the package more than 3 months. Their customer service sent me several templates with their 'apologies'. Looks like that eVitamins just a registered in the USA ( or UK) company and operate from different not English speaking country. It was impossible to communicate to a live person.
I live in Canada and I would not advice Canadians to order anything from evitamins.
If your order does not get your address they apologize and say that it stuck on the border ( template with your name in it). Actually your package won't be traceable after living the company address.
It's been a completely company's fault. They refused to return money sending me endless templates. This company is dishonest and sells suspicious products.

Date of experience: September 21, 2015
Colorado
1 review
4 helpful votes
Follow Viva K.
Unfollow Viva K.
Share Review
Report Review

Ordered 3 bottles of Bragg Hawaiian Dressing as gift for my sister. I've purchased this product locally many times & it's a delicious product. Unfortunately EVITAMINS sent bottles from defective batch. I contacted Bragg & they know about the problem & asked for batch/date info which I sent. Emailed EVITAMINS 2 months ago & sent all info + photo + email from Bragg-no reply. Emailed again on Aug 7-no reply. Emailed again today & they asked for same information I already sent twice. This company has TERRIBLE CUSTOMER SERVICE & ripped me off. They don't even offer a phone number to call. BEWARE!

Date of experience: August 21, 2015
Florida
6 reviews
19 helpful votes
Follow Adam B.
Unfollow Adam B.
Share Review
Report Review

Great savings
June 18, 2015

Great site for low cost vitamins and supplements. I don't always find what the exact thing I'm looking for otherwise I would give 5 stars. This is the first site I go to - it's the cheapest I've found.

Date of experience: June 18, 2015
Canada
2 reviews
26 helpful votes
Follow Lynne C.
Unfollow Lynne C.
Share Review
Report Review

I first went to this site, to see if I could get a product that was $48.00 in Canada for less by the internet. On evitamins it was 18.95, and the shipping to Canada was only 5.95. I was sceptical about the service because I thought it might be a scam because the price was so low, but low and behold, in two weeks my parcel arrived, and I got an excellent product which I could not afford in Canada, from evitamins. Since then I have reordered all my vitamins and supplements from the company and everything is much less expensive and arrives in about 10 days. It's a great site, they even give you a change to recoup your shipping costs if you facebook them. Do they have stock I wonder. It is worth everyone checkig out.

Date of experience: April 6, 2015
Michigan
1 review
12 helpful votes
Follow valentino r.
Unfollow valentino r.
Share Review
Report Review

Use the code save5dollars discount 5$
I have purchased many vitamins, supplements from eVitamins. I have always found the service to be FAST and the prices are the lowest I have found on a regular basis. I may find a cheaper price for an item here and there, but eVitamins is very consistent. By the way, you can save $ 5 off on your first order. International shipping. I am very pleased with the customer service, a wide range of products, ease of ordering and weekly discounts. I recommend using this online store. To receive the discount, follow the link and register on the site. I highly recommend eVitamins!
Goo. Gl/pJ66AY

Date of experience: March 20, 2015
Colorado
2 reviews
45 helpful votes
Follow Sadie F.
Unfollow Sadie F.
Share Review
Report Review

Really good site for vitamins and health supplements. Way better prices than buying retail at Whole Foods or something.

Date of experience: August 12, 2011