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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Argentina
1 review
0 helpful votes
Follow Cooper G.
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Overall experience very good. Had little problems with PayPal but the controller selection, customer service and simplicity were the best I have ever got. Shipping was a little delayed but I was on vacation so no problem! Just hope you guys start to make more PlayStation stuff.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
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Won't show design of controller when i select a certain accessory need more variety of designs, l. E. d. S colors and price are ridiculous but I'm a gamer soo... -__-

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
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Purchased before and never even got the correct product. After endless emails and calling 10 + and being told that the new product was being on the way and having to keep calling and finding out the issue was never fixed I gave up. The only reason im purchasing is because its a gift for a friend. Otherwise you would not be getting my money again.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow rose L.
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Couldn't easily go back to add a discount code. If i did go back i had to create the controller all over again. Just a pain to have to rebuild it. Wasn't able to easily modify my cart neither.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Michele U.
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It would be nice if you offered discounts for purchases over $***

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow madie W.
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When i was about to proceed to checkout it kept sending me back to the main page!

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Julie E.
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My son could not email me the controller he built like most sites allow therefore he had to come to my house and rebuild the controller he wanted on my computer.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
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Online checkout was a nightmare with my credit info verified several several times and was not able to process had to create a paypal account to place order. Even spoke with livechat

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
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Its taken us around and hour to place this order, had to change names and cards. Took 2 people to place the order. At first shipping was free and by the time we finished there was a charge.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Jack A.
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Website was VERY difficult to navigate and information seemed to change every time logging on. I will NOT be using this website again, the ONLY reason I did is because my son insisted.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Lisa B.
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It was very difficult to customize our controller. We could not get "Customize Quadrants" to ever get past player 1. You cannot save as you go so if you need to leave the site or get kicked out, you lose everything you have done. NOT USER FRIENDLY

Date of experience: November 6, 2019
Texas
1 review
0 helpful votes
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Use
November 7, 2019
Updated review

Theres not enough info on how to make it work I've tried inputting the codes given for Rapid fire and my guns are shooting slow it doesn't lock In yall need better in game tutorial especially for the price

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2019

Intrested to see
October 25, 2019
Previous review

Intrested to see

Date of experience: October 25, 2019
Georgia
1 review
0 helpful votes
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Great overall
November 4, 2019
Updated review

User interface is clunky and how you charge repairs is funky

Date of experience: November 3, 2019

User interface is clunky and how you charge repairs...
October 27, 2019
Previous review

User interface is clunky and how you charge repairs is funky

Date of experience: October 23, 2019
California
1 review
0 helpful votes
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Awesome
November 5, 2019
Updated review

Excellent. I knew someone out there could help me. Thanks to online friends who told me about EvilControllers. Like I said Awesome!

Date of experience: November 1, 2019

THANK YOU FOR BEING IN BUSINESS
October 22, 2019
Previous review

THANK YOU FOR BEING IN BUSINESS

Date of experience: October 21, 2019
Oklahoma
1 review
0 helpful votes
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Evil Controllers
November 4, 2019
Updated review

Great service. I've had 2 Evil Controllers prior. Tried a SCUF this last year and will never go back.

Date of experience: November 1, 2019

Great service
October 22, 2019
Previous review

Great service. I've had 2 Evil Controllers prior. Tried a SCUF this last year and will never go back.

Date of experience: October 22, 2019
Germany
1 review
0 helpful votes
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Controller
October 28, 2019
Updated review

Overall easy buying experience and the quality so far is really good. I had a few minor issues with the controller (cosmetic only just being picky). Everything works really well... just a solid controller.

Date of experience: October 24, 2019

A easy and straight forward process
October 15, 2019
Previous review

A easy and straight forward process

Date of experience: October 14, 2019
Germany
1 review
0 helpful votes
Follow Eric N.
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Easy to understand custom build options with amazing explainations for first time buyers. Controller comes as expected in very convenient time.

Date of experience: October 16, 2019

I used AmazonPay and no where in the checkout process...
October 1, 2019
Previous review

I used AmazonPay and no where in the checkout process did I select a shipping address. I just clicked "Place Order" so if there is a step following this that allows me to input a shipping address, I don't know about it and am concerned. Whatever the case is for shipping address and using AmazonPay, there should be s note telling customers how the shipping address is decided before they hit the "Place Order" button.

Date of experience: September 28, 2019
Tennessee
1 review
0 helpful votes
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Checkout
October 13, 2019
Updated review

Your checkout process is super hard ever time I hit the checkout button it would take me back to my cart. Then make me do the whole process all over again. It was causing me to get furstrated with the whole thing and just give up. If not for my husband wanting the controller I would of just said $#*! it.

Date of experience: October 9, 2019

Your checkout process is super hard ever time I hit...
October 3, 2019
Previous review

Your checkout process is super hard ever time I hit the checkout button it would take me back to my cart. Then make me do the whole process all over again. It was causing me to get furstrated with the whole thing and just give up. If not for my husband wanting the controller I would of just said fuck it.

Date of experience: September 29, 2019
Ohio
1 review
0 helpful votes
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My experience with Evil Controllers
October 9, 2019
Updated review

My experience with evil controllers was excellent. The shipping time was right on point even a little early. The customer service was perfect they seem glad to answer questions over email. And my controller was in perfect condition when it arrived no problems at all, besides my LB button being stuck down due to shipping but I easily pulled on it and it was fixed.

Date of experience: October 9, 2019

I like women
September 30, 2019
Previous review

I like women

Date of experience: September 28, 2019
New York
1 review
0 helpful votes
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Great custom controller!
October 9, 2019
Updated review

The website is straight forward and easy to navigate. Great customer support. Great custom product

Date of experience: October 6, 2019

The website is straight forward and easy to navigate
September 25, 2019
Previous review

The website is straight forward and easy to navigate.

Date of experience: September 24, 2019

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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