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EventTicketsCenter

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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New Jersey
1 review
0 helpful votes
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Excellent service
April 5, 2017

Rapid uncomplicated procedure! It took just a few minutes to book, pay, and print the tickets... I think it was a really good deal...

Date of experience: April 4, 2017
Florida
1 review
0 helpful votes
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Very very great services
April 5, 2017

This was a very good services Polite and friendly over the phone took the Time to explain everything and go over the transaction. Thank you so much

Never felt rush

Date of experience: April 4, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for the feedback Jean.

Texas
1 review
0 helpful votes
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A bit pricey!
March 26, 2017

When we heard that Avenged Sevenfold and Metallica were coming a couple hours away from us; my husband and I sat down and talked about taking our son who is a huge fan of both groups! We have always told him if it was ever possible we would take him. Well don't want to disclose the full amount of tickets with fees and insurance but we NEVER thought we were selling body parts to fulfill a promise. My husband just retired from the military and I thought he was going to have a heart attack!

Date of experience: March 24, 2017
California
1 review
0 helpful votes
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A ripoff
March 20, 2017

Your conduct of jacking the price several times over the actual ticket price, under the disguise of a legitimate online service is inexcusable and in my opinion fraud. I will make sure I will record this dissatisfaction to Better Business Bureau, regardless of the disclaimers that the sales person reads off at the point of sale, with no mention that the service will have such high overhead over the cost of the ticket. I gave 1 start because zero star or negative star were not options. Never again. I am extremely dissatisfied.

Date of experience: March 20, 2017
Support -. — EventTicketsCenter Rep
over a year old

Farid, our website clearly shows that EventTicketsCenter.com is a marketplace. We do not set the prices. There are thousands of suppliers that set pricing for their own tickets.

Indiana
1 review
0 helpful votes
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Fees were outrageous!
March 19, 2017

Paid over $15 per ticket in fees along with another $7 fee on the whole order. What's up with that?

Date of experience: March 19, 2017
Texas
1 review
0 helpful votes
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Nice!
March 19, 2017

Everything was nice except the pricing. It was hurtful to have paid more than half for the tickets but I'll mark it as lesson learned.

Date of experience: March 18, 2017
Nevada
1 review
0 helpful votes
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I paid over $50 a ticket in service fees to see Paul Simon in June. I got great seats, but the price was steep. I have received the tickets. I hope they are legitimate after reading all the poor reviews!

Date of experience: March 18, 2017
Support -. — EventTicketsCenter Rep
over a year old

No need to be nervous Renne we more than a million happy customers. Enjoy the Paul Simon show!

Virginia
2 reviews
0 helpful votes
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Steep service fee
March 16, 2017

The steep service fee that is charged put us way over what we were expecting to spend for our tickets which were very reasonably priced for great seats. If it weren't for a Birthday we probably would not have gone through with the transaction.

Date of experience: March 16, 2017
Pennsylvania
1 review
0 helpful votes
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Simple and easy to use, site showed exactly what it looked like when we were in our seats. It also helped to know where our seats were located before we bought them.

Date of experience: March 16, 2017
Canada
1 review
0 helpful votes
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Great place for the game
March 17, 2017

Is My first time order ticket from this web site y recommend this web site
Y have great places for the world classic baseball game hi very happy

Date of experience: March 15, 2017
North Carolina
1 review
0 helpful votes
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Quick and painless
March 17, 2017

As Title. Actually I got great tickets for a great price and I realized this after someone told me how much he paid.

Date of experience: March 15, 2017
Connecticut
1 review
0 helpful votes
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Fantastc
March 16, 2017

We really enjoyed the performance of " Sound of Music." And it being our first time at the Palace Theatre, we were favorably impressed with the decor and beauty of the showplace.

Date of experience: March 15, 2017
Massachusetts
1 review
1 helpful vote
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We paid twice what we should have for these tickets, AND had a horrible time getting them in time for the event, receiving them only with 40 minutes of the event. It was so tight that I called the venue to see if we could use electronic copies of the tickets instead of printing them. I found out from the box office that not only were there plenty of seats available, that they were far cheaper than what I had paid and on top of that the service fee was half of what ETC charged. A horrible experience all around.

Date of experience: March 15, 2017
Florida
1 review
0 helpful votes
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Excellent
March 16, 2017

I was a little reluctant when I first bought the tickets from here because after my purchase I started to find all the bad reviews of people getting fake or duplicate tickets. However, all my worries were settled. I called the arena where the hockey game was and gave them all the information on the ticket and they confirmed the tickets I bought were valid. I paid 118 for 4th row tickets for a hockey game that normally got for 264. Great deal and easy experience. Will definitely use again!

Date of experience: March 15, 2017
Texas
1 review
0 helpful votes
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Terrible Terrible Terrible
March 15, 2017

Very poor customer service. Multiple emails sent with not one reply. Two failed phone calls that I was put on hold then was disconnected. Absolutely 100% will never buy tickets thru them again...

Date of experience: March 15, 2017
Support -. — EventTicketsCenter Rep
over a year old

Sorry you had problems connecting with our customer service, we try to handle all calls and emails as quickly as possible.

New Jersey
1 review
0 helpful votes
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I'll keep ordering more tickets from here! I received my tickets on time and didn't have any type of problem from the beginning.

Date of experience: March 15, 2017
Illinois
1 review
0 helpful votes
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I completely enjoyed Patti Smith!
I tried to not let the overall price of the tickets ruin it for us. I was very dissatisfied with all of the extra fees, the required overpriced shipping costs and the inability to change shipment of the tickets without another fee. If I had not been home that day I would not have been able to sign for them.

Date of experience: March 15, 2017
California
1 review
0 helpful votes
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Music Loving Made Easy
March 15, 2017

This app and transaction made my music experience that much more exciting. The convenience of having the ticket on my cell phone helped me get through the line faster and arrive to my seat on time. Highly recommended

Date of experience: March 15, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks Valerie, we are working hard to improve our iPhone and Android apps.

Georgia
1 review
0 helpful votes
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Scam
March 17, 2017

Ordered 4 tickets, Section 102, row C... Recieved the same 2 tickets sent twice. Section 121 row B... paid for 4 tickets, received duplicates of the 2 wrong tickets. Never again

Date of experience: March 15, 2017
Support -. — EventTicketsCenter Rep
over a year old

Nicholas, sorry for the hassle, it looks like your order was resolved in time for the event.

California
1 review
0 helpful votes
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Tickets
March 15, 2017

I purchased 2 tickets iI waited for the tickets to come thru email so that I could print them and they never came I reread my receipt and it said that some one would meet me and take me into the event (sounds fishy to me) so I called the number on the receipt the nice guy who answered the phone said that he would check after a wait the answer was will call very confusing

Date of experience: March 15, 2017
Support -. — EventTicketsCenter Rep
over a year old

Trish, for some events, the venue has requirements about getting into the event. Its not unusual and you will be taken care of at your event.