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EventTicketsCenter

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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California
1 review
0 helpful votes
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Print ready
May 3, 2017

All good but I was waiting for the message that my tickets were ready to print and it never came. I finally just went back in and there they were just waiting for me.

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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Rating
May 3, 2017

5 Stars, 5 Stars, 5 Stars, 5 Stars, 5 Stars - ******************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

Date of experience: May 3, 2017
Minnesota
1 review
1 helpful vote
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Ripoff
April 25, 2017

Not satisfied because I bought for four time the real price of the ticket.
It is a total ripoff. I hope this wonhappen to me again.
And my family and i had the worst seat ever. My family and friends were very disappointed

Date of experience: April 25, 2017
Mexico
1 review
0 helpful votes
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Easy & Quickly
April 26, 2017

Everythings was excellent, very easy and confortable to found tickets in very good seats, I hope purchase in another time again

Date of experience: April 25, 2017
New Jersey
1 review
0 helpful votes
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PURCHASE WENT SMOOTHLY; 53 DOLLAR "HANDLING FEE" FOR TWO 80 DOLLAR TICKETS WAS A LITTLE (A LOT) NUTS, BUT FUN NIGHT

Date of experience: April 25, 2017
NL
1 review
1 helpful vote
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Lacking Customer Service
April 24, 2017

We did not receive the tickets in time for the event. After sending multiple messages through the standard forms, reactions through the therefor intended channels and services and no one reacted I had to call customer service which took over twenty minutes because she forgot my information halfway through the conversation and she had to start all over again. Because we are not from the USA this conversation cost me more than the tickets themselves.

Date of experience: April 24, 2017
Support -. — EventTicketsCenter Rep
over a year old

Catharina, It looks like your supplier was late in delivering your tickets. But the notes on your order show that your tickets were delivered before the game.

California
1 review
0 helpful votes
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Your website is easy to use, intuitive, and the pricing is good as well. Thanks for being an alternative to TicketMaster and others!

Date of experience: April 24, 2017
New Hampshire
1 review
0 helpful votes
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EventTicketsCenter offered great seating at comparable pricing. I have purchased tickets online many times for the convenience and selection but this company far exceeded my expectations. They were quick to expedite my purchase, and they sent reminders to my e-mail regularly to make sure I was ready for the event. Their follow up to make sure that I was pleased with the transaction was a nice touch. I will highly recommend this agency in the future. They will retain my business for all of my upcoming event purchases!

Date of experience: April 24, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for the feedback Karla.

Texas
1 review
0 helpful votes
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Need a mobile app
April 25, 2017

If there was a mobile app, I didn't see one. It appeared that I had to print up a paper ticket in Las Vegas and bring it - which for the scores of tourists buying tickets (like me) has got to be a bit of a problem. I had to go to the FedEX business center and pay to print up a page.

It would have been nice to have a mobile app with a scannable IR Code. I did get in - and my ticket worked, etc. So, there wasn't any trouble at the door. But having to have a paper ticket in this paperless world was a bit of a hassle.

Date of experience: April 24, 2017
Support -. — EventTicketsCenter Rep
over a year old

John, we do have an app for iPhone and for Android www.eventticketscenter.com/go-mobile/1149/h. Not all tickets are enabled yet for downloading to our app, yet. We are working on it.

Texas
1 review
0 helpful votes
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Fast and easy.
April 25, 2017

Fast and easy. Good site to get needs met. Please stay fast responding. 100 letters is too much is too much.

Date of experience: April 24, 2017
Illinois
1 review
0 helpful votes
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Aimee's voice has never sounded better. The string section accompanying several of the songs was a special treat. The new album is among her best to date, particularly her collaborations with Jonathan Coulton, such as Rollercoasters and You Never Loved Me. A++. Buy the songs and see the show. You'll be glad you did.

Date of experience: April 24, 2017
California
1 review
0 helpful votes
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You didn't tell me how much the fee was going to be before I accepted. Big surprise but okay as long as these are legit... thanks

Date of experience: April 23, 2017
Support -. — EventTicketsCenter Rep
over a year old

Rebecca, your tickets will be fine and all orders are guaranteed. Thanks for shopping with us.

New Jersey
1 review
0 helpful votes
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Not As Simple to get a refund as it was for taking the Money. Show was canceled. Now I must go through layers of people only to tell me I must talk to someone else. Reason... they do not see the show as being canceled... so no show to see... and they keep the money... Oh what a Wonderful Experience...

Date of experience: April 22, 2017
Illinois
1 review
0 helpful votes
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Lousy sound system.
April 23, 2017

This is the second time we seen them & love, love the show. But with that said, when they were talking and singing, we couldn't understand a word they said. We watch them on tv and they are so clear. For the price you pay, it should be very clear!

Date of experience: April 21, 2017
GB
1 review
0 helpful votes
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Scam
April 23, 2017

I bought tickets for the Yankees and never received them. Even more, the person on the phone was completely unable to offer me a solution and seem to have no idea about what to do.

I ended up paying for expensive tickets at the gate and 10 minutes of an international phone call. Sent two email and still don´t have a reply or a refund.

AVOID

Date of experience: April 21, 2017
Minnesota
1 review
0 helpful votes
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The whole process was very user friendly. Had no problems whatsoever. The e-tickets emailed within 2 days of ordering them. The site is secure, payment was very quick and easy. I would definitely use the site again.

Date of experience: April 12, 2017
Texas
1 review
0 helpful votes
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SATISFIED
April 12, 2017

IT WAS QUICK AND RECIEVED THE TICKETS I REQUESTED. LITTLE PRICEY, BUT STILL HAPPY. I WILL BE USING THIS SITE IN THE FUTURE

Date of experience: April 11, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for the feedback. Make sure you get our newsletter which has announcements about new events every week.

Washington
1 review
0 helpful votes
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You fulled me
April 6, 2017

I saw throught your web page the sit which was in the main hall.
I payed 180$ and got a sit in the upper uper hall. I went home and didnt see the game.
I would like to have my money back, I think it is unfair.

Regards
Gal Izhaki *******329

Date of experience: April 6, 2017
Support -. — EventTicketsCenter Rep
over a year old

Gal, you purchased tickets in the 300 level and thats what was delivered. Our venue maps are up to date and clearly show sections in relation to the floor. Sorry you didn't enjoy the game.

GB
1 review
1 helpful vote
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At the time of booking the tickets, I felt that the service fees and delivery charges were ridiculously high bearing in mind they do practically nothing for this money.

Trying to get the tickets well what a joke that was. First they questioned my identity then they said I was Buyer Approved and still didn't send the tickets out. They don't reply to e-mails and show absolutely no evidence of any customer service.

I for one will never use Event Ticket Centre ever again and I suggest that if you are considering using them, that you cut your losses now and buy tickets elsewhere. Businesses like this don't deserve our business!

Date of experience: April 6, 2017
Support -. — EventTicketsCenter Rep
over a year old

As part of our security procedures, if the information you provided during the checkout does not match your credit card details exactly, we may require additional information from you to ensure your card is not being used by someone else.

Canada
1 review
0 helpful votes
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Never deal with you again!
April 5, 2017

The worst ever. Tickets were delayed. No notification the first order never went through so re ordered and then ended up with 6 tickets NON REFUNDABLE and no notification from YOUR COMPANY that 3 orders went through then refused to refund the dupe order! Will NEVER order from you again or recommend you guys!

Date of experience: April 5, 2017
Support -. — EventTicketsCenter Rep
over a year old

During the purchase process, it is necessary to put your correct email in the checkout fields to ensure you get your receipt. Our industry has a strict no refund policy due to the dynamic nature of the event ticket market. Sorry you had a poor experience.