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EventTicketsCenter

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Truly enjoyed performance, however, Admissions Team at NRG Arena, lacked communications. Stood in hot sun for 45 minutes because after allowing people to enter Arena with regular tickets at "Magic Ticket" time, someone decided only people with "Magic Tickets" could come in. Again, not sure how many got in but a lot. Did not buy "Magic tickets" for myself or my husband, only for son and grandson. My husband nor I were interested in going "on the floor". Only wanted inside and out of hot sun. Were not allowed in until 1pm after the "Magic ticket" time had ended. Got inside and asked who sat in the regular seats while floor time was going on, answer, no one. Actually they scanned my ticket to get in then told my husband could not accept his ticket. We went to the end of the line and waited for the 1pm deadline to get in. Of course my ticket could not be scanned second time, then, scanner did not work. When I told the "manager" that employees had just let a lot of people inside without "Magic Tickets", his answer was, "well I just got here." You had employees saying yes you can come in when everyone else does, you just can't go on the floor, to no you can not come in. Several of your employees thought it was funny, it wasn't. Ladies that were there to sing the National Anthem, were told the same and stood in the sun also. Not good PR AT ALL! As much as my family enjoyed the Globe Trotters, I will think twice about spending my money at NRG Arena for any event in the future.
Elaine Senters

Date of experience: July 9, 2017
California
1 review
0 helpful votes
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Magical Moment
July 10, 2017

My wife and I had a WONDERFUL time. It will be a special that we will always hold dear in your heads. Thanks to you and every one who made this happen.

Date of experience: July 9, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for your feedback, Doug.

Georgia
1 review
0 helpful votes
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Nothing but a hassle!
July 11, 2017

Ticket Purchase was not entered on the system correctly. I had paid extra for tickets to be sent via Fedex... but because of the error made the tickets actually arrived after the concert. Thankfully was able to download to my phone... but then I had to go to Staples to have them printed since my printer doesn't work... just a big hassle

Date of experience: July 9, 2017
New York
1 review
0 helpful votes
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WORST CUSTOMER EXPERIENCE EVER!
July 11, 2017

AFTER NOT BEING ABLE TO PRINT THE PURCHASED TICKETS I CALL THEIR SERVICE WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. NO REFUNDS WAS THERE REPEATED ANSWER, THEN CALL THE VENDOR.
NEVER USE THIS VENDOR!

Date of experience: July 9, 2017
New Jersey
1 review
0 helpful votes
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I have always enjoyed Bonnie Raitt's albums but seeing her live convinced me how musically talented and powerful her voice is! James Taylor's voice, I think was the best I have ever heard him. His band and backup vocals made his performance complete and I will always remember as one of the best!

Date of experience: July 8, 2017
Texas
1 review
0 helpful votes
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It was a great game. Loved going on a Friday night due to fireworks but our seats smelled like vomit... good view though

Date of experience: July 8, 2017
Mississippi
1 review
0 helpful votes
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Great event
July 10, 2017

It was ok. Nice event. The lady kept kicking me in my chair because she wanted to put her legs up. Parking was a bit to much especially after the cost of tickets. But i enjoyed the entertainers.

Date of experience: July 7, 2017
Colorado
1 review
0 helpful votes
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I paid $800.00 for what turned out to be an very sub par seat in Section 106 of the Pepsi center. Check it out for youself! I called prior to receiving my tickets to complain; however, this fell on the deaf ears of a very snarky representative. I go to many events a year and I will never use this service again. You have been warned.

Date of experience: July 7, 2017
Wyoming
1 review
0 helpful votes
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Luzia
July 10, 2017

The program itself was unforgettable and awesome, however, I felt I got jabbed on my ticket purchases on line. Very misleading price advertising. An $86.00 ticket turned into $144.00 each, plus parking, plus I traveled 200 miles. The show was excellent tho.

Date of experience: July 7, 2017
North Carolina
1 review
0 helpful votes
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Disappointed
July 10, 2017

I made a mistake thinking the game was in ATL
By the time we noticed it was in California. We called and were told that because of third party buying nothing could be done.

Date of experience: July 7, 2017
California
1 review
0 helpful votes
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You over. Priced tickets
July 10, 2017

I would not recommend your company to anyone that i am familiar with is interested I getting tickets

Date of experience: July 7, 2017
Texas
1 review
0 helpful votes
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Good experience!
July 10, 2017

The application process was easy and direct! I believe that most companies should use this platform, instead their own boring application portals.

Date of experience: July 7, 2017
Georgia
1 review
0 helpful votes
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Would definitely use this service again. The agent we spoke to in the phone was helpful, answered our questions, and helped us to find the best seats possible within our price range.

Date of experience: July 7, 2017
Colorado
2 reviews
4 helpful votes
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WoW... I Came To See Rusted Root... I have never paid the Prices Red Rocks Charges But Hey... Anniversary And Love Rusted Root. First Band Samples... GREAT BAND, in Retrospect... Ya Might have let them Play Longer. Spin Doctors... OK... But I came to Dance in The Sun To The amazing Vocals Of Micheal and Rusted Root... I waited a Long Time... stood in Line... Paid TOO Much For everything... Than Told at Show Time No Micheal... I am Sorry a Performer has a illness... But We Should have been told and should have received refund earlier... we left... Not Rusted Root... No Patrick On Base... Really... THIS WAS NOT RUSTED ROOT! And I felt Cheated and Misled... Really Sad I Put Red Rocks On Bucket List...

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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I thought the symphony and fireworks were amazing. The segment on "Summer of Love" with Storm Large and the video with Nicole Lizee really did not fit in with the program. Next time, stick with basics and don't try for something that the majority of the audience has no interest in.

Date of experience: July 5, 2017
Texas
1 review
0 helpful votes
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Was somewhat shocked to see that a $49.50 service charge was tacked onto each ticket. Nowhere did I see this before ordering.
Also, they sold tickets, and advertised them, as "parking included". Well, everyone got free parking. No one paid for parking at Starplex, Dallas.

Date of experience: July 5, 2017
Robert B.
Georgia
1 review
0 helpful votes
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Ticket delivery is very convenient for merchant not so much for customer. At least a dozen emails showng downloads, don't print the tickets, duplicate messages all very confusing. Finally got the QR code downloaded and then couldn't find it on my phone. Had to call and they emailed a PDF I could open. QR codes are typically great but there are so many apps to open them. If you are going to use them send an app to open them so you can tell where it lands.

Date of experience: July 5, 2017
Colorado
1 review
0 helpful votes
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I purchased these tickets for my husband, daughter and myself. I love going to the game, especially the fireworks games. This was extremely upsetting! The seats were in a great location to view the game, but you could not see the fireworks! I paid over $350 and could not eve see them! What a waste of money!

Date of experience: July 5, 2017
New Jersey
1 review
0 helpful votes
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Full disclosure
July 6, 2017

Site should provide original ticket price vs seller's offered ticket price for full disclosure of price to buyers; same goes to the fee to be charged should be upfront well before the payment step.

Date of experience: July 5, 2017
Michigan
1 review
0 helpful votes
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Tickets
July 6, 2017

Great experience. No issues with payments or getting tickets. Received vip parking with tickets. Had a great time.

Date of experience: July 4, 2017