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EventTicketsCenter

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Terrible. Will never buy from you again. Had to buy tickets when I got there to see the show

Date of experience: July 2, 2025
Ohio
1 review
0 helpful votes
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Confused and baffled
July 13, 2025

Site ran really slow. I thought it wasn't taking my order. I ended up with 3 orders for same event

Date of experience: July 3, 2025
Georgia
1 review
0 helpful votes
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A confusing transaction
July 13, 2025

To spend some quality time with my grandson, I decided to treat he and I to a baseball game. Ive never attended a Knights game and have never purchased tickets for this event before. I accidentally bought tickets for Wednesday, when I meant to get tickets for Thursday. I thought I canceled my Wednesday tickets, when I bought tickets for Thursday. I didn't realize I couldn't get my money back for Wednesday. So basically, I've spent 600.00 for baseball tickets this week. This has NOT been a good experience. Not sure I will ever do it again.

Date of experience: July 3, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Dwayne. Thanks for reaching out. We're sorry to hear about your frustration regarding your experience purchasing on our site and our All Sales are Final policy. Unfortunately, our All Sales are Final policy doesn't cover issues regarding wrong date or user error - our All Sales are Final policy states that there are no cancellations, exchanges, or refunds unless events are canceled and there will not be a reschedule date. This policy is standard across both the primary and secondary ticketing industries and is agreed to at the time of checkout.

If you have any questions or concerns, please feel free to reach out again at [email protected]!

Virginia
2 reviews
0 helpful votes
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Enter phone number
July 13, 2025

It was fairly smooth except for the fact it tells you multiple times you will have to enter your phone number at checkout. It never asked for my phone number now how am I supposed to get my tickets?

Date of experience: July 3, 2025
Hawaii
1 review
0 helpful votes
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Gammag Tempe!
July 12, 2025

I never order tickets on line but this was a special event. I was surprised how easy it was.

Date of experience: July 2, 2025
Louisiana
1 review
0 helpful votes
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Full ticket price not shown
July 12, 2025

I ordered the tickets here but the full price wasn't shown till after they were ready for purchase. Went to other sites and could have gotten the same tickets for 100$ less for seats that would have been closer. If I would have seen the fees before hand i wouldn't have ordered them through this site.

Date of experience: July 2, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Scott! We have all-in pricing for all our listings on our site, but we're sorry for any issues with fees! We state that we are a resale marketplace at the top of every page on our site and that prices may be above face value - this is because broker price their own tickets when listing them on our site. We're sorry for any confusion about our site, we appreciate your feedback.

Illinois
1 review
0 helpful votes
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Too expensive
July 12, 2025

The tickets I bought were very expensive. I paid $300 more than I had to. I did not check other brokers, my mistake. The tickets were significantly cheaper on Vivid seats. I was not allowed to cancel my order with the Event Center.

Date of experience: July 2, 2025
North Carolina
1 review
0 helpful votes
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Ticket purchase was easy
July 12, 2025

It was my first time buying tickets from this site. I was never sure I was doinng everything exactly right until I got confirmation of the purchase.

Date of experience: July 2, 2025
Georgia
1 review
0 helpful votes
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I had an extremely frustrating and shady experience with Event Tickets Center (ETC). I visited their site to view ticket prices but did not complete a purchase—yet they charged my card over $1,200 without my authorization. I immediately contacted them (within an hour) to cancel, only to be told all sales are final, even though no tickets were issued, no confirmation was received, and no product was delivered. Their customer service was unhelpful and evasive. The only way to contact them was via email (which they ignored at first), and when I finally spoke to someone by phone, the assistant manager outright refused to let me speak to a supervisor. Even worse, when I asked if their resellers are legally licensed to operate in Georgia (a legal requirement), they refused to answer. They told me the tickets wouldn't even be delivered until eight months later, which just seems designed to run out the clock on my ability to dispute the charge. This company acts like a scam operation—they process charges without consent, hide behind "all sales final" language even when nothing has been provided, and won't offer basic transparency. Avoid Event Tickets Center at all costs. You'll likely pay triple the actual value, get no real customer support, and risk losing your money altogether.

Date of experience: June 29, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Jaymes! Our website cannot charge cards by itself. The checkout process involves multiple pages, in which a valid email address, and personal information needed to approve your transaction with your financial institution must be typed in, and then the "Place Order" button must be clicked at the bottom of the final page to confirm your order.

All our orders are backed by our 100% Worry-free guarantee. You are guaranteed legitimate tickets in time for the event!

Florida
1 review
0 helpful votes
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I thought I got tix from the venue. My friends paid $19 each. I paid 130 for 2 tickets. And I live out of state n have no clue where to get mt tickets

Date of experience: June 30, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hello Stephanie,

Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website. We also make sure our prices on the listing include fees.

If you have any questions about how to get your tickets, please feel free to reach out to us at [email protected] - we would be more than happy to answer any questions about your order and how to get your tickets!

New York
1 review
0 helpful votes
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Puzzled and frustrated
July 10, 2025

I don't order tix often because I'm stumped. I don't know if I'm going to get my tickets it keeps Ticketmaster keeps asking me to keep changing a password and then I can't get back to them. I am really fubar because I spent $500 on it and the two tickets can you have someone at least call me to tell me what the status is my number is *******650.

Date of experience: June 30, 2025
Nevada
1 review
0 helpful votes
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Sabastian Live in Vegas
July 10, 2025

Worked great for me, old but not dead and still enjoy the atmosphere.

Date of experience: June 28, 2025
Colorado
1 review
0 helpful votes
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Poor policy.
July 9, 2025

I recently purchased two tickets to Brad William's show in December at the Boulder Theater. I had something come up the next day that warranted me cancelling the purchase. When I attempted to cancel the tickets, I was denied with the old standby excuse that all purchases are final. Now I get where if it was within a certain time window you wouldn't want to be stuck with the tickets, but we are six months out. Its a poor policy and leaves a bad taste in my mouth. I would absolutely dissuade anybody from using your service.

Date of experience: June 27, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hello Glenn,

We truly appreciate you taking the time to share your thoughts with us. Your feedback is invaluable as it helps us refine our services further.

Regarding the All Sales are Final policy, this policy is agreed upon at checkout. This policy aligns with the industry standard.we regret to hear that your recent experience did not meet your expectations, and we genuinely apologize for any inconvenience.

Pennsylvania
1 review
0 helpful votes
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Scalped today
July 8, 2025

Didn't realize this was a site for ticket scalpers - thought the cost was high (double usual pricing) due to the game date etc.

Date of experience: June 25, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hello Jeff, thank you for taking the time to share your feedback with us. We'd like to clarify our policy at Event Tickets Center. We operate as a resale marketplace, which means that the tickets you find on our website are being sold by various individual sellers, not us.

To ensure transparency, we prominently display this information at the top of every page on our website. We don’t own or price the tickets listed on our site, that is done solely by the sellers who have listed their tickets for sale on our platform. This means that prices may be above or below face value.

Arizona
1 review
0 helpful votes
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I got an email saying to accept the tickets, so I accepted the tickets. Then I got a second email from Ticketmaster saying my tickets were ready, so I clicked the tickets and it brings me to the Ticketmaster app. My tickets are nowhere to be found. I've clicked and reclicked each email multiple times and still cannot access my tickets. The communication between apps is not user friendly and will likely confirm that I will never use this app again.

Date of experience: June 28, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Becky! Please feel free to reach out to our customer support team at [email protected] for help finding your tickets - we want to make sure you get your tickets and can go to your event!

Oregon
1 review
0 helpful votes
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Happy camper
July 8, 2025

Bought tickets online easy. For Judas Priest And Alice Cooper in October WISH it were sooner but I'm going and go grateful

Date of experience: June 27, 2025
Illinois
1 review
0 helpful votes
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Just paid triple price for these tickets on this website because I didn't know I could go to a different website and purchase the same ticket. Thanks for the learning experience.

Date of experience: June 26, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Eric! We state that we are a resale marketplace at the top of every page on our site as to differentiate between ourselves and the primary venue or box office. We're sorry for any confusion about this experienced during your experience shopping here.

Texas
1 review
0 helpful votes
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Grossly overcharged
July 6, 2025

Although it was my fault for not doing more due diligence, these tickets were more than double the price then what I could have gotten from the DCI site directly. Usually I realize there is a price increase for going through a third party, but this is ridiculous at how much more they are on EventsTicketsCenter. I won't be using this site again.

Date of experience: June 26, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Andrew! We appreciate you reaching out. We would like to address the matter you've raised regarding our ticket pricing. As a resale marketplace, our aim is to offer a convenient platform for purchasing tickets to various events. It's important to note that prices may be above (or below) face value due to the dynamic nature of the market. We want to assure you that we always strive for transparency and have prominently displayed that we are a resale marketplace at the top of every page on our site!

Virginia
1 review
0 helpful votes
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Chaotic process
July 6, 2025

Too many emails/links. Multiple ticket vendors work through a separate website and then you have to create an account for that in order to get your tickets. Now I have several emails all with different links and instructions. It's a process that needs some cleaning up. I understand there is need to avoid fake tickets being distributed but perhaps it is something you could look into. 2 stars because I did finally get the tickets, thank you.

Date of experience: June 26, 2025
Customer S. EventTicketsCenter Rep
9 months ago

Hi, Ken! We appreciate you taking the time to leave detailed and thoughtful feedback, and we're happy you got your tickets. Unfortunately, as a resale marketplace we are often beholden to using platforms like Ticketmaster or AXS that have the ability to allow ticketholders to transfer between each other. All this being said, we do our best to make the process as smooth as possible and are always looking into ways to streamline the delivery process.

Thanks again for the feedback!

Wisconsin
1 review
0 helpful votes
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Do NOT buy through this site
July 5, 2025

I did not order from this site and saw I was charged $129 for 2 tickets costing $25. I did order tickets but not with this company so I believe there's fraud somewhere. Contacted them after seeing the email. They would not refund me. I'm now disputing charges through my credit card.DONT BUY through this site!

Date of experience: June 25, 2025
Event Tickets C. EventTicketsCenter Rep
9 months ago

Hi, Tessa! Thanks for reaching out. We'd like to clarify our policy at Event Tickets Center. We operate as a resale marketplace, which means that the tickets you find on our website are being sold by various individual sellers, not us.

To ensure transparency, we prominently display this information at the top of every page on our website! Our All Sales are Final policy is agreed to at the time of checkout.