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EventTicketsCenter

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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1964 tribute
July 4, 2025

Too early to comment since tickets just ordered Saturday. But so far experience is good

Date of experience: June 24, 2025
Virginia
1 review
0 helpful votes
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$#*!ty Advertising Practice
July 3, 2025

You made your search result look like you're selling the ticket on behalf of the venue. You trick customers into thinking they are paying a fair price. I paid $78 for 2 tickets that are $34 on Ticketmaster. So $#*!ty. This is deceitful practice and there should be a law against it. I'll be reporting this to the FTC. I wish I could cancel my order. I will not be using your service again. Order ID: *******

Date of experience: June 23, 2025
Event Tickets C. — EventTicketsCenter Rep
9 months ago

Hi Bryan! We don't make our search result look like we're the official venue. In fact, we are not allowed to use language that suggests we are the primary venue in any google advertising. In addition, we state that we are a resale marketplace at the top of every page on our site. We are a marketplace where brokers post their tickets on our site for resale and price their tickets as well - so prices can be above or below face value.

Virginia
1 review
0 helpful votes
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Fraud charge
July 3, 2025

The amounts charged was completely different than the one in the bill. 100$ more and till now i don have an answer.

Date of experience: June 23, 2025
Virginia
1 review
0 helpful votes
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While I came up to the venue ticket checker they saw me open my email through not e tickets because they were awseome and I had a screen shot second I bought them. But I had purchased a second set through Vivid because they were the only place that had the sold out show then. I was having trouble finding them and asked the ticket checker to give me a second while I found them in my email. Someone with me mentioned maybe check under vivid. Then the bouncer ticket checker started to tell us he would not let us in because they were purchased through a third party app even though the printout for the ticket was the same the venue provides and was a valid ticket. After some back and forth I convinced him to scan and it was valid on the scan so he let me after some begging but reluctantly. But he was a $#*! and we almost did not get to go paying 75 instead of 25 original costs. Granted I had no prob lem paying that price because I wanted to go and it was sold out and my best choice

Date of experience: June 22, 2025
Virginia
1 review
0 helpful votes
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Terrible experience and terrible customer service. I ordered my tickets and they claimed to be delivered to my email and I still have not received them and customer service just sends the same email over and over. I definitely think it's a scam site and will never use it again. Out of over 200$ and no help from their team. Absolutely horrible

Date of experience: June 22, 2025
Event Tickets C. — EventTicketsCenter Rep
9 months ago

Hi, Sylvia.

Our support team has been checking with the seller's office to help resolve your issue. We have been in communication with you and responded to all your emails regarding the issue. Please rest assured that this is not a scam - the seller's office and our support team are working diligently to make sure you get a retransfer.

Virginia
1 review
0 helpful votes
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Scam company
July 1, 2025

Beware. You will get scammed by them. Save yourself time and headaches. Don't deal with these crooks.

Date of experience: June 21, 2025
Event Tickets C. — EventTicketsCenter Rep
9 months ago

Hi, Mitch. We're sorry to hear that you feel that way! We don't run any sort of scam - we are a resale marketplace where brokers list their tickets for resale and price them their selves. You are guaranteed legitimate tickets in time for the event.

Virginia
1 review
0 helpful votes
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Over priced
July 1, 2025

Tickets when purchased show price of $55 but on website the prices fluctuated from 107 to 140. Please be more transparent with pricing

Date of experience: June 21, 2025
Event Tickets C. — EventTicketsCenter Rep
9 months ago

Hello, thank you for taking the time to share your feedback with us. We'd like to clarify our policy at Event Tickets Center. We operate as a resale marketplace, which means that the tickets you find on our website are being sold by various individual sellers, not us.

To ensure transparency, we prominently display this information at the top of every page on our website. We don’t own or price the tickets listed on our site, that is done solely by the sellers who have listed their tickets for sale on our platform. This means that prices may be above or below face value.

Virginia
1 review
0 helpful votes
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The tickets I ordered this week are not showing up in Ticketmaster. I used the chat help feature, which concluded that it'd pass this issue to tech. Support that I'd get an email response within 24 hours. (I thought the email to leave a review was it but nope…)

Date of experience: June 21, 2025
Virginia
1 review
0 helpful votes
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My ticket center
July 1, 2025

Excellent experience, I hope that you send my ticket for play soccer next saturday june 21 / 2025. 6:00 pm

Date of experience: June 20, 2025
Virginia
1 review
0 helpful votes
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Too many steps
June 29, 2025

First time using this ticketing service. Price was ok, but I don't like the fact that I can't use their app to download tickets to. Their app is only for searching and purchasing. Still not 100% sure how I am going to get my tickets. Best I can figure is they will eventually email them to me? Everything should run through the app.

Date of experience: June 19, 2025
Event Tickets C. — EventTicketsCenter Rep
9 months ago

Hi, Stephen! Ideally, we would love to run everything though the app, but that's just not possible. Platforms like Ticketmaster have restrictions on ticket transfers for a variety of reasons, but chief among them is to encourage using their own resale platform. Your own tickets have a delivery method that is listed on the Seller's notes, but it should also be on your confirmation email, as well as the delivery date.

If you have any further questions, please don't hesitate to reach out to us at [email protected]

Virginia
1 review
0 helpful votes
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Overcharged Order ID 50009016
June 29, 2025

I believe I was overcharged for order ID ******* (approximately double what I expected for two tickets).
Please refund the difference to my credit card or give me credit toward a future order.
Sincerely,
Mark Jaquith
*******814

Date of experience: June 19, 2025
Event Tickets C. — EventTicketsCenter Rep
9 months ago

Hi, Mark.

ETC is a ticket resale marketplace where tickets are listed by private resellers and priced by them as well. We state that prices may be above face value at the top of every page on our site!

Virginia
1 review
0 helpful votes
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My experience was that of being scammed, not only are your tickets listed at outrageous markups, but when a customer realizes they have been scammed and reaches out for a refund, they are given zero customer service and are simply read some copy and paste statement. I will make sure I review this business everywhere and tell everyone I know not to shop here, ridiculous service and ridiculous prices.

Date of experience: June 17, 2025
Event Tickets C. — EventTicketsCenter Rep
10 months ago

Hi, Rafarla. We're sorry to hear that you're disappointed with the experience. While we understand your frustration with the tickets, we do state that we are a resale marketplace and that prices may be above face value at the top of every page on our site. It should be noted that as a resale marketplace, we just provide a platform for private brokers to list their tickets for resale and price them their selves. So while prices can be above face value, they can also be below face value.

Our All Sales are Final is agreed to at the time of checkout, this is because tickets are one-of-a-kind and not replaceable. There are no refunds, exchanges or cancellations - this aligns with the industry standard policy for both the primary and secondary ticketing market.

All this being said, we are genuinely sorry to hear that you are disappointed with the experience! If you have any other questions or concerns about your tickets please feel free to reach out to us again at the support email, or at our support number (855) 261-6909!

Virginia
1 review
0 helpful votes
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From UK - First ever Rodeo
June 25, 2025

On holiday in Texas and we went to our first ever Rodeo at Cowtown Coliseum. A great night out at around two hours.

Date of experience: June 15, 2025
Virginia
3 reviews
0 helpful votes
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Confusing & frustrating
June 25, 2025

It was a bit confusing and frustrating. Multiple steps to finally get the tickets and why I. USD if I am a Canadian going to a Canadian event?

Date of experience: June 15, 2025
Virginia
2 reviews
2 helpful votes
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Ticket download
June 24, 2025

It was easy to purchase tickets, but they were much more expensive than other websites and once you purchase them, you cannot download the ticket onto your phone and add it to your wallet. That was very disappointing and I will think twice before I purchase from this website again.

Date of experience: June 14, 2025
Event Tickets C. — EventTicketsCenter Rep
10 months ago

Hi, Bridget. Thanks for reaching out! We do list the delivery method on the seller's notes of every listing, and your confirmation email should have your estimated delivery date on it! If you have any further concerns about your order, please don't hesitate to reach out to us at [email protected]

Canada
1 review
0 helpful votes
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Mis- Leading
June 21, 2025

My concert of choice was in Canada and the price was advertised as Canadian Dollar. It wasn't until I had purchased it showed up at USD. If I knew this from the begining, I wouldn't have bought them.

Date of experience: June 5, 2025
Customer S. — EventTicketsCenter Rep
10 months ago

Hi, Mina! We don't advertise our costs as Canadian Dollar. In fact, we state on the event page and during checkout that all prices are in USD

Minnesota
1 review
0 helpful votes
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Don't use, overpriced tickets
June 20, 2025

This site over charges by 3 times! Look elsewhere for tickets. I found the exact same tickets for a fraction of the price on another site.

Date of experience: June 10, 2025
Customer S. — EventTicketsCenter Rep
10 months ago

Hi, Ben!

Thanks for reaching out - we're sorry the ticket prices caused you to have a bad experience. We don't own or price the tickets listed on our site, the tickets are priced by resellers when they list their tickets, and we state at the top of every page of our site that we are a resale marketplace and that prices may be above face value!

Alabama
1 review
0 helpful votes
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Not a good experience
June 20, 2025

No military discounts. Can't retrieve my tickets online. Without that information I can't see the concert. I am beginning to think that this ticket service is bogus!

Date of experience: June 10, 2025
Customer S. — EventTicketsCenter Rep
10 months ago

Hi, Hester! Thanks for reaching out. We are not a scam - if you're having an issue with your delivery method or finding your tickets, please reach out to our support team at [email protected]!

Minnesota
1 review
0 helpful votes
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It was confusing enough that you sign up for super plus account. Should have known better now I have charges that I didn't ask for and an account I have to close. Why can't you just order tickets and be done with it. Bunch of BS and customer service doesn't matter to anyone.

Date of experience: June 9, 2025
Customer S. — EventTicketsCenter Rep
10 months ago

Hi, John. We're not sure exactly what you mean by a "super plus" account but we're sorry your experience was a negative one!

Georgia
1 review
0 helpful votes
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RIP OFF/ RED ALERT/ BE AWARE!
June 18, 2025

I purchased tickets to an event in Atlanta, Georgia at the helium comedy club for June 7, when I arrived at the comedy club and received my tickets, I noticed it on the tickets It said general admission $35. I immediately knew something was not correct because I paid over $217 for two tickets with taxes and whatever other fees. I made an inquiry about this information to the box office attendant. They informed me that I was ripped off because their tickets are $35 for general admission to this specific event. I could not believe that this happened. I was so very upset. With that being said, I will never order Event Tickets or any tickets from this website ever again. I took a loss of over $142. I was scammed. Never ever again, and I will spread the word to my friends, family, and others.

Date of experience: June 8, 2025
Customer S. — EventTicketsCenter Rep
10 months ago

Hi, Kim! We state that we are a resale marketplace at the top of every page on our site! Prices may be above or below face value because we don't price or own the tickets listed on our site. The prices are set by the resellers when they list their tickets.