EventbriteReviews 343

To Event Organizers: While I support paying performing artists for their craft, and hope that a viable alternative to Ticketmaster comes quickly, please do not use Eventbrite. It is not a good customer experience, and given that the customers are offering the money in this process, do your research and go in a different direction.

They make is easy to take your money and impossible to get it back when the event was rescheduled three times. We left the area for the season and have yet to see our money. They screwed up appointments for covid shots. If I ran my business the way they run theirs, I would be out of business. Stay away from Eventbrite!

ABSOLUTELY TERRIBLE! Refusing to give people their money back during a pandemic where you can not attend an event a year later! I understand no refunds but during a pandemic there should be some kind of exception! And extremely rude when you email them about it. Never again just never again!

Eventbrite the worst thing out there. I reserve tickets for events. I long on to the portal, the ticket is there - but no hyperlink to join the meeting. This happens all the time with eventbrite I try their "help" - it just tells you how to get to the tiicket - but what is the point if the ticket does nothing? Absolute rubbish.

Eventbrite are set up solely to take your money - and don't deliver. You will be sorry.
You will buy a scam ticket for an scam "event" which will never take place.
You will not get a refund. You will not get a transfer.
You will not be able to get in touch with Eventbrite.
You will tear your hair out but they could not give a rats cause all they do is kick back and take the cash. Any organization which is primarily based solely on taking your money but refuse to take any responsibility for the loss of your money is what is known as SWINDLER!
Con Artists, shysters, scammers or swindlers all take your money and dash. Impossible to track down, Impossible to contact them.
Well, as Eventbrite pretty much do the same thing, then they too can only be described as scammers.
Well done EVENTBRITE! Ripping off decent folk during these awful desperate times, bet you feel real good about yourselves donchya?
Go F@#* yourselves!
From every poor trusting sap you STOLE from.
P.S. I hate you, and every organisation like yours.

Purchased a ticket for a Live yogic event which included a recording of the event.
The link to the event or any instructions never arrived!
After the event was over, the site said "the event is over"
Upon trying to reach the organizer (it's only the way how you contact anyone) the webpage was frozen trying to load with zero Messages going through.
No money, no live event only they offer me a recording to get in a couple of days.
I've never seen so unorganized place whiche fails to fullfil what states in the bying product description.
There is one way to reach a customer service by contacting through the website. I believe it will take very long to hear back anything, more likely saying the link was sent, it's in my spam folder and I'm so blind that could not find it...
Never ever will this place to buy any event!

Eventbrite is a 3rd party vendor. They DO NOT hold their vendors they represent accountable at all. Valentines day event I bought got rescheduled. Who the hell wants an event on a special occasion rescheduled for march or another time? Refuses to give refund. They suck to the max, also//Valentines Wine & Food Tasting LOFTY SPACES/ sucks to the max the damn title has valentines in it, i will get my money back from my back, filing false advertisement and fraud charges as the services are not delivered. Screw you both

1) pricing - unflexible and terrible in most countries for events with low cost ticket - having to pay 30% off my event (price of event - 5 Eur, taxes - 1.54) just for their integration with terrible support is NOT FAIR PRICE
2) support - with their text guidelines without videos/ images there are a lot of questions that arises and no easy and free option for getting answers to that specific questions, even with Revolut I get better support

I wish to share the absolutely unacceptable issue that I have experienced in dealing with your company.

I booked event #*******742
Event Logo
Design for Living 2
Calendar-icon Friday, November 6,2020 6:00 PM - Saturday, November 7,2020 6:00 PM (EST) in April of last year. The event was canceled in October and I never saw a transaction hit my account. I waited until November to see if I would get the credit.

I never saw it on any bank statement. I assumed that I did not get the credit due to the fact that I had canceled the card with which I had made the original transaction.

After waiting until November to contact you all about. I got caught in a loop and the original email stating that I was due a refund referred me back to a link which emailed the event organizer and if I did a search on the FAQs on what to do about my situation, I keep getting information that instructed me to contact the event organizer.

Well, he had no clue what to do and wasn't entirely pleasant either.

It must be nice to being so flush with profits that you can afford to drive consumers away in a collapsing economy.

I vote with my money. I can assure you that Eventbrite will not be getting any more money from me.

This company is a complete joke! They are nothing but a bunch of con artists. There's no customer service, you might as well forget about a refund from them. They send the same generic email when requesting a refund. It says I can't get my refund because it doesn't fall under the correct criteria, it gives a list of what must happen before you can get a refund and EVERY SINGLE THING listed I fall under. Eventbrite word of mouth goes a long way and I'm letting the people know how big of a rip off you truly are! Scumbags!

Jesus Christ... it is amazing how bad this organisation is. Event got cancelled because of corona virus so i wrote a refund, got a message back that my refund wasn't applicable because the max date of refund was 20th of march and i bought the ticket on guess what? 20th of march so that was the reason i couldnt get a refund. I thought this was the biggest BS ever because i dont know if i can go next year? And if corona is still there... After trying to contact them i didnt receive any emails and after my second refund i apparently got blocked... i was so pissed. I also tried to call them but ofcourse they have no callers for some idiotic reason... like come on. 1 month later i tried again and i dont even receive an email back... i am done with this. Dont ever buy your tickets from Eventbrite because in times of these where you need their help they will just ignore you. I am so triggered.

We had an even change because of COVID. We refunded our attendees from our personal NON-PROFIT checking account because Eventbrite sent a notice that they would be sending us the proceeds. Knowing from those proceeds we could refund everyone, BUT THEY NEVER DID SEND US THE PROCEEDS. Its been 6 months and THEY REFUSE TO TAKE LIVE CUSTOMER SERVICE PHONE CALLS, they ignore every time we submit, on line, everything they ask for. Once they said they accepted our refund request from the documentation, I, the NON -PROFIT Treasurer submitted but they never would give the money back and have ignored the subsequent 3 contacts. THEY ARE THIEVES. They keep accepting money from NEW EVENT ORGANIZERS while having stolen our proceeds. I have contacted the Attorney General's office to find out whom we can lodge a formal complaint with to see if we can get their license pulled before they steal from more people.