EventbriteReviews 343

I attended the Eventbrite comedy show at the Bay Club in Redondo Beach on October 2 2021.The venue is very nice, under the stars, down at the harbor. The host and first three comics were not funny. The fourth was rude and insulting. Finally, a Russian woman came out and carried the show. She was funny.
Garrick Bernard (FreeForm) 1 Star, that's generous

Tyler Warner (Laugh Factory) 3 stars, he tried

Kira Soltanovich (Amazon / Epix / Tonight Show) 5 Stars, carried the show

Scammers, took time off to travel out of state to go to a concert and showed up to an empty place to people telling me the concert is non existent even though it still shows tickets online. They should be shut down $#*!ing joke

Event Brite is designed for the benefit of the organizer. They can sell anything (concert/event tickets) however they want (with promises they don't have to fulfill like VIP amenities). If you don't get the service the way it was intended they still will not help you. They will tell you to contact the organizer. The website is only designed to get your money for the planner and for eventbrite to get processing fees (I paid $150 in fees). You will get charged two ways to use their service VIP tickets for me totaled at $1,150. Don't buy any concert or event tickets unless you are ok with ANY result. Just know that customer service only will take messages and phone calls from people who are planning an event. Not people who are actually trying to get help. I didn't get the full amenities of my VIP ticket and nothing was done about it ($940 wasted).

I had my participants absorb ALL fees, in the end Eventbrite still charged me, the organizer almost $1000 in "event fees." This was in addition to a $200 processing fee. It is virtually IMPOSSIBLE to get a live person on the phone or even in a chat box to discuss this. Eventbrite will take your money AND RUN. DO NOT USE.

PURCHASE TICKETS AT YOUR OWN RISK. THE EVENT WANT HAPPEN AND YOU WANT GET A REFUND. They allow fraudsters/scammers to create bogus events and when you ask for a refund via email to organizer and Eventbrite. The organizer doesn't response, but Eventbrite responds through email encouraging you again to reach to the organizer (fraudsters) to get a refund. When you already did that. BOTH ARE FRAUDSTERS/SCAMMERS!

BEWARE AND STAY AWAY FROM EVENTBRITE TICKET PURCHASES!

These people are either totally dishonest or completely incompetent. I paid $175 for an event that I cannot get into because they never sent me a link. Their website just sends me around in circles -- no way to join even though I have my registration number. Clicking on the "This event is live, join now" link gets me a page that says "Sorry, this page is unavailable." I've e-mailed the organizer, who hasn't responded 15 minutes later because, I'm sure, there are many of us having the same problem. Needless to say, I DO NOT recommend Eventbrite for anything that's at all important to you.

I didn't mind Eventbrite in the past but the new design is challenging to find features like 'preview' event. Oh, getting a screen shot I did find the preview - it is put in a strange place where no one thinks to look. They added an organisers section to organise different people in a group, company or community for their events. Just made more work for me. Why worked fine without it. Also, the help section isn't helpful, contact well if you can find help great, but otherwise, I'm moving to another event publishing platform. **Does Microsoft own this company? Otherwise, why would you copy Microsofts newish software layout? Not pretty so why is Eventbrite doing it with the 2 initials in a circle to display the user?

We had used Eventbrite pre Covid for our private events with a mailing list of about 1200. Post Covid I noticed loads of changes to the platform. We adjusted and things seemed to be working well. UNTIL we began hearing from attendees that they were not receiving their email invites to our event. Working with chat help. The only thing available for technical help, the chat option has been grueling. Slow to arrive at a resolution on anything. Our first event was extremely problematic. We asked for 2nd tier help right after because we had a second event a month later. The support ticket from the first event has still not been addressed yet even after our second event took place with the same issues as our initial event. I'm frustrated and disgusted. Their ticket fees are some of the highest in the industry. Their level of service is one of the worst!

I bought tickets for an event in Miami and when I got there they told me that it was a scam and I had to buy the tickets again.
When I complained about it with evenbrite they were extremely rude and said that I was laying lol
Just terrible! Save your money and time

Do not buy tickets from this site. They don't keep their word and if they make a mistake they will not return your money ever.

I attempted to purchase tickets to a digital event which was "non-refundable except in the event of a cancellation".

The organizer informed everyone that their event was cancelled, and the organizer claimed they issued the refund. After not getting the refund - I contacted eventbrite through paypal's system, and event brite refused the refund, without so much as an explanation.

So neither the organizers, nor I got the money. What's event brite doing with all our extra cash?

I checked reviews too late and ended up wasting 50 bucks for tickets that I couldn't use. The tickets were randomly scheduled for a day I didn't want, and at a totally random time. When I tried to get a refund, the website ran me around a rabbit hole of "Click here to refund"s. Don't waste your money here, it's a waste of time, and it's a terrible website.

As an event organizer, I have found Eventbrite to be extremely difficult to use, especially if you have any problems. It is nearly impossible to navigate their site to find a way to contact someone to get help with a problem. I was able to find a "chat" one time after clicking just about every button that I could for nearly a half hour, however, I have been unable to find that again. The one time that I was able to find the "chat", I had to sit in a queue for over 45 minutes before someone actually answered the chat, and that person was was absolutely useless. The "help" section is just a menu of canned questions and answers, but there is absolutely no direction on how to seek assistance from a representative of Eventbrite itself. This is the second year that I have used Eventbrite to sell tickets; they are so difficult to navigate that I will not be using them again in the future.

I purchased tickets for BBQ Beers and Brews from Eventbrite which was sold as a charity event for Tsidqah Charities and CZC Entertainment. I have made attempts to contact the event coordinator and the charities, to no avail. This is no service rep for Eventbrite, just a number for sales who will not accept calls for anything but sales. The event refund form will not submit. When you click the submit it goes right back to the same screen, without submitting, on every device I use. The company does not respond to emails. Obviously, this company is a total scam and very little recourse to get my $266.85 back.