EventbriteReviews 343

If you can't log into your tickets good luck! No human interaction, no recourse, no working phone number, no human response of any kind!
Organisers PLEASE stop using this absolutely $#*! service to book events

Eventbrite owe me $600 for 4 ticket refunds for UTSS. Disgusting! A 100% Star Rating should be available! I've emailed over 5 times, no response! You put these good bands to shame! Totally UNAUSTRALIAN! Hope you sleep well at night ripping a single mum off and 100's of more Aussies! Pathetic! Karma will knock on your door!

I ordered a ticket for a balloon class time to join it wouldn't let me it kept saying your webinar time ran out retry tried to zoom didn't work then all of a sudden it say the class is live now full of it... I called a number they had on goggle for them it say they cant take and calls right now and cant leave a message I'm pissed

I paid to go to an EventBrite event recently. I had two paid VIP's. I am lucky I got my video footage for my blog before the actual paid VIP. My VIP was scanned prior to event. When the VIP started in the same room as Non VIP around midnight, the security rejected me and my friend from the actual VIP yet let other sgo around me to VIP. I did not get my paid time with the celebrity I paid to get pics with. There was no specifics on what is included in the VIP except 1 free complimentary drink per ticket holder. I never saw nor received the complimentary drinks. The whole event was very disorganized. An email to customer service got me nowhere. I am still trying to get my money back. Beware of these scammers hiding out online.

They have yet to refund or respond to my request due to a canceled event. I will be contacting my credit card company. They are a scam and should be investigated. I wish I would have read the reviews before purchasing tickets from this company.

Eventbrite was made aware that on of the acts they are booking is a self admitted child groomer. They were sent the messages, they were asked to address the concerns after hearing the guys own admission of the predatory behavior. They heard this artist blame the young girls
They were also sent videos of the same guy using racial slurs and defending the fact that he not only uses them but sees no wrong in using them.

Eventbrite decided to continue on with the bookings and allow the meet and greets

No monitoring or follow through to confirm legitimate events or products being sold. Scams carried out with no one caring.
I will never purchase another "event" from them again.

Bull $#*! company. Claims to give free tickets but take all contact informations. Then they say it was posted 1 year back

I have attended Eventbrite events in the past and paid for a dinner event today. When I went to print the tickets I found that this requires using a size paper I do not have so my printer cannot print the tickets. I tried to contact Eventbrite but the emails are "noreply" and there is no phone number. I tried contacting also their main site and learned it is not available to mere cujstomers. I tried calling also the restaurant sponsoring the meal, also no phone number available. I decided to ask for a refund because I have no way of knowing whether printed tickets will be necessary. Trying to do so, I learned they charge a hefty fee for refunds. This is not a trustworthy business. I note that, on this site, they have very low ratings, so I assume my complaint is not uncommon.

(If there was a zero rating, I'd use it)... This 'venting' is bc I cannot complain directly to this FRAUDULENT FIRM; they hv an intrusive email form that asks for details I'd not divulge online. Neither can I complain to my credit card (CC) firm, bc it is not their concern to try to investigate fraudulent firms. If you're unaware, this firm's business is to collect entrance fees for events, on behalf of firms, restaurants, venues, etc. This msg informs anyone concerned that a second incident of a fraudulent use of my CC has been made by this firm. The first incident occurred 2 years ago, in which 2 charges for events were charged to my CC; these charges specified 'Eventbrite' as the firm making the charges, and occurred shortly after I made one charge, for an event. My CC firm investigated my complaints, and these charges were removed from my account. In the present case, a fraudulent charge was made more than 1 month after I made one charge, for an event. This fraudulent charge specified '... ACT. Dallas', which strongly suggests that 'Eventbrite' is the culprit, again - I firmly believe that this firm is the culprit, bc all charges so far hv been to stores of which I frequent, and hv not incurred fraudulent activities. I've contacted my CC firm, and they are investigating my assertion of this fraudulent use. Therefore, a warning: If you use this firm, carefully examine your CC statements for some time after making a purchase: You may be a victim of fraudulent activity.

There have been many events in my area that I have wanted, or have gone to in the past but the extra "convenience fees" eventbrite adds on are insane and are just gouging. I took my grandchildren to see
A Christmas special, and not only did I get charged an extra $7.50 per ticket for each of us, there was a $7.50 per ticket charge for each of the two special packets I bought for the grandkids. That was an additional $45 to the cost of the event for 4 of us to attend. That is highway robbery and price gouging. They should be ashamed of themselves. A convenience fee for the whole order would have been sufficient and they would have made money on that.

I NEVER write reviews. But I wanted to express my delight with this company after I fell very sick and couldn't use my tickets to an event I had been looking forward to. I'd missed lots of work and was not doing well financially. I tried to let it go and focus on my recovery. Then, come Monday I unexpectedly received an instant refund as I'd requested. Although $40 may not seem like much to some people, it made my day and I am so grateful to whomever put that transaction through.

I along with dozens others showed up to go see the view from the the terminal tower observation deck yesterday on November 28th. Upon arrival myself and others talked with security officer who said we couldn't go up without a security guard. I and my children waited over an hour along with dozens others for nothing. Left disappointed and out of just under 20$. I left several email for so called event organizers. So far I've heard nothing back. I also requested a refund thru the app. I'll never pay for another event thru Eventbright and will check reviews in the future.

To PAYPAL
Please re-open Case How can Eventbrite UK Limited charge me £70, a 77year old pensioner for tickets to a girls night out? Where were my tickets sent? Can they give you an address on where they sent them?
PayPal Case closed: Transaction not covered
Thank you for reporting this case. After reviewing your case, we found that this transaction was not unauthorised and therefore isn't eligible for PayPal Buyer Protection.
Case details
Dispute reason Unauthorised access
Eventbrite UK Limited
Payment - £70.00
You'll see "PAYPAL *EB LADIES FUN N" on your card statement. £70.00
Information Eventbrite UK Limited *******223 NOT a genuine number!
Telephone number for eventbrite uk Eventbrite From BING/google
63-79 Seymour Street, London W2 2HF
020 7981 2574 N. B this is the number I called and transferred to a different company & number
(NOT eventbrite.co.uk)
You'll see "PAYPAL *EB LADIES FUN N" on your card statement. £70.00
https://www.eventbrite.co.uk *******@eventbrite.com
N. B. I have closed my paypal account because of their refusal to help in this dispute.

I purchased a ticket for an event on the same day. I never got any link and was told to contact the person who organized the event. No one contacted me from the event after three tries. I have no outlet for getting my money back and cannot even complain to eventbrite that the entire thing was probably a scam. Don't they screen for these things? I wouldn't waste my time trusting any of their other events!

I bought tickets for a concert while on vacation in Maui. They postponed the concert while I was there. I since returned home to Oregon. It has been several months, they do not provide updates. When I email eventbrite requesting refund, I immediately get an auto response saying they reviewed my request and cannot issue refund because concert has not been canceled. They do not have a phone to speak to anyone directly. It feels like a scam. Take everyone's money postpone concert so they don't have to issue refunds. There should be a time limit on postpone time. Literally they are making thousands collecting people money gaining interest in their accounts.

I bought 2 tickets for the show in Ft Lauderdale back in August, the show got canceled the event and as of today I have not received my refunds!. Eventbright, Mcsorley's (the venue) nor the Girls night out the show have responded to me. They stole the money, how many people had this happened to? I want answers! I want my refund and for months I have been asking!

Bought tickets on eventbrite and nowhere on the company's website or on eventbrite did it list that you had to be vaccinated to get in. So I was turned away and the company said I have to go through eventbrite for the refund and eventbrite said I have to go to the company and neither of them want to refund me. Definitely agree they are thieves.

Charged multiple times for tickets I did not receive. I didn't even get a response from their "customer experience" team. Will be telling everyone I know about this experience. I am aware I need to check different emails etc. to find tickets. They are not there, and the website told me, as I provided in the below screenshot, to "try again". What a deceitful way to drum up business.