EventbriteReviews 343

The ticketing system is inefficient, asking for too much information multiple times. Why do visitor has to put multiple email address just to join the event? Also, why asking the email address again after login then what's the purpose of ticket then?

Purchased a ticket for a concert in Las Vegas, concert was postponed, have had no luck getting a refund or being able to contact anyone through Eventbrite or through the event organizer who initially responded and then stopped responding to my emails. Eventbrite's help section on its website is a waste of time as you don't get to correspond with anyone and it just has you running around in circles…not user-friendly at all. Beginning to feel like I've been scammed!

We booked a 4th of July cruise in NYC. It was called the "Cabana Yacht family cruise" Where to begin... When we got on the boat, all seats were taken, They only had enough seats for 1/2 of the people on the boat. The food was supposed to be chicken or fish, it was pork, oh and no salad dressing for the salad at all. It was served in a Styrofoam take out container, Which we had to eat standing up! The "Dance" floor was so sticky that when you walked on it it actually came up with your shoe. The Womens restroom was plugged and unusable. This was a fireworks tour, so the boat had a full top on it with one very small area at the rear that was open which held about 1/2 of the people onboard, the rest of us just got glimpses of the fireworks show. Drinks were served very heavy and most people who were drinking were very over-served. I am contacted both the organizer and the people who own the boat and they refuse to give any kind of discount. I am really disappointed in this whole fiasco, this was my highlight for NYC. I am disputing with my credit card company, they sold us on cruising around to see Statue of liberty and choice of fish or chicken and most importantly, watching the fireworks from the boat, I didnt get to see them except when the boat floated sideways a little and I could see them from the side. It was a VERY dirty dingy boat. Not worth $230.00 per person. I will NEVER use this company again. I went to see fireworks and didnt get to see them.

This is a review for both Eventbrite and "Contact the organizer" I've requested a refund thru Eventbrite and the organizer directly by personal and it's affiliate 6 times counting today! And feel it's personal and therefore they and his gf refused to reimbursement since May 30,2022 for an event held June 25-26th. Yes it's June 30,2022 and I've been blocked personal by Facebook and gf from reaching him! Even there personal cell#! I didn't want to have to do this but Eventbrite says "we can't refund your cost of the tixs, only they can" as said thru chat when it was available and for a week it isn't! At least to me! Customer service is and wish I knew of the reviews before this + my personal experience with Eventbrite and the organizer I wouldn't go thru either of them!

They don't deserve even one star. When I accessed their site to sign up for a free event, the signing up went fine, but no ticket was forthcoming, though it looked like one was trying to come up. OK, so I just printed out their email to use as a ticket. But then I needed to change the show time. Impossible. There is NO WAY to contact them. They have no phone, no email, no live chat - though one had been posted - and no facebook, etc., etc. After searching and searching on their website, I sent a message via what looked like a client form. No result. Will never use them again for any reason.

Do not buy from Eventbrite you will lose your money. Dishonest and not contactable. Bought tickets to a concert which was cancelled due to covid. Only contact was by email refusing to refund my money.

We attempted to purchase tickets today on Eventbrite for a Funko event next month which we have been eager to attend for years. We were on the site we weren't able to even proceed to checkout. We attempted to call every possible phone number affiliated with Eventbrite however each one was not a working number (I've attached one number we called below). We attempted several times as well to navigate through their website and send an email to customer support however my email is still attempting to send more than four hours later. We made one last attempt to contact Eventbrite through their Facebook page and it ended up being a chat bot which didn't reply to us. This was an extremely sad experience as my family has been wanting to attend this Funko event for years. We are extremely disappointed that Funko chose to utilize a company that truly doesn't care about its customers.

Water leaking from above ceilings super SCARY!
Picture taking in the top of the boat SCARY!
Too many people SCARY!
Music too loud! SCARY!
NOT KID FRIENDLY@ ALL!

My family and I purchased tickets for May 28,2022. We received an email 2 days prior stating the event has been cancelled. We have been requesting a REFUND for a week and not only have the Organizer not responded, but the APP EVENTBRITE sends us a computerized statement to reach out the Organizer.
We have been SCAMMED... This is one of the reasons why taxpayers and citizens do not purchase anything online, my family and I just wanted to come out of the pandemic and enjoy ourselves and others who have experienced being excluded.

Would give no stars if I could
Purchased tickets for UTSS concert bribie island
Promised a refund due to cancellations change of venues and lineups then was declined my refund after rescheduled concert went ahead in Caloundra.
I could not go due to refund processing could not sell my tickets to get some money back
Totally ripped off

The refund process, is non existing, I purchased tickets, for a event that was canceled, now Eventbrite instead of just refunding my cost, which was paid to them, they now refer me to event organizer, for the refund. After waiting 10 days, no refund, and now the event has been rescheduled for October 2022. Now they issue new tickets for the event in October instead of refunding my original ticket cost.
I just want a refund, do not purchase tickets with Eventbrite.

Eventbrite service fees are expensive. Over 16% in service fees. It takes to long to receive your funds, (2 weeks), The service charges are not clear up front. I would not recommend. My event took in $480 for a small dinner. Eventbrite kept $80.00 of that.

I have had several issues with them but this latest issue takes the cake. I advised them I was unable to attend an event and they informed me if they were to sell the tickets they would send me payment... well they sold the tickets but somehow still didn't manage to get a refund. I thought the time they had the wrong address on the tickets and wouldn't give me a refund was bad but this is a new low even for them... I advised my followers to never use there service EVER!

My nonprofit org has created over 400 events on Eventbrite and we love the incredible power of this site. We've even created bots with their great API to integrate registration data with other systems. Love it!

I have had enough of eventbrite events, I attended 3 and there were a disaster,! A Christmas costume contest were no one from the organizer shows up to the latest last Saturday, an egg hunt without eggs for the kids, in a park in coconut grove, hundreds of kids were disappointed and some of them even crying, they don't care about the legitimate of the events, so basically you don't know what you gonna find, It can be an scam or nothing, so be aware of the events that you attend while using eventbrite

Dry disappointed. Paid 80$ for an Easter event today in Medina. It was only for kids but had to pay for adults too. They quickly ran out of eggs during the hunt. This left many kids including my own with empty Easter baskets. There was only a few things to do besides this. The prizes and gifts were all based on how many empty eggs you collected. My children didn't even have the opportunity to hunt because there was a line to get into the hunt. And once the eggs were out we were turned away to go back to the same three activities. Sand boxes. Easter bunny pics. Or drawing. My money was wasted and my toddlers hunting experience ruined.

I have attended on-line events regularly throughout lockdown but for the past several months haven't gotten any tickets to my e-mail in spite of site noting tickets have been sent as soon as booked. Some events go live on-line so I have managed to attend a couple but I now avoid booking paid events as I can't be certain of being able to access them. The site suggests incorrect e-mail address, a typo or checking spam folder if no ticket arrives. None of this applies and there's no way of contacting Eventbrite about this. Fed up trying to contact event organisers seperately and obviously annoying at their end if attendees appear to be not showing up. A shame because the on-line event content has really expanded but it's not reliably accessible.