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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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End cap has a very tight friction fit and a tether so it will not get misplaced. I would recommend putting the tether clip as close to a corner in the bumper as possible or your sewer hose will catch on it when you try to pull it out.
My trailer valet xl arrived quickly, and in excellant condition. Box was well packed / padded. My trailer valet xl was pretty much "pre assembled", so was ready to use right out of the box. Instructions were clear and precise and my first trailer move went off flawlessly. Thank you trailer valet for building a high quality product, and I look forward to using it for years to come.
Looked far and wide for 1 1/4 to 2 inch adapter to fit standard Volvo XC60 hitch and this one did the trick perfectly.
Looking for a hard-to-find collapsing step ladder. E Trailer had it in stock and shipped it out fast. No problems.
A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.
Ordered it on a Monday was at my door by Thursday and everything was very well packaged and everything was there!
The website is easy to navigate. Communication was great in terms of where my order was in the process. It came quickly. Very easy.
Tough to find but this worked perfect for my max fan with 10 speed fan and reverse motor
The hitch was a great deal, shipped quickly, was exactly as advertised, had all the necessary hardware, and all the bolt holes lined up perfectly on my 2017 Nissan Rogue. The installation video was spot on, also. Highly recommended.
After review of many sway bar installations I decided to purchase the F 53 rear sway bar. I am pleased with my decision. I am glad our mechanic did the install. Two holes needed slightly enlarged for the installation. No big deal but would have been difficult for me to do. The sway bar arrived from the manufacturer in just a few days.
Website was easy to navigate. They both parts in stock and shipped quickly
I got a notice it was being delivered and waited and the item arrived.
Site user friendly-offered great service-prompt delivery! Correct items received.
This is my second set of crossbars from etrailer. I trust their fit as it is tested on the vehicles and with videos they are easy to install.
Shipping from etrailer was very quick. UPS, not so much. It was received in SLC on a Sat, and it sat there for 3 days before finally moving the 4th day for delivery.
You guys were out of the bed extender I ordered even though it said in stock online. I called after a couple days with no tracking info sent yet and found out. The CSR was very helpful and swapped out the product for me. It was sent out the next day. It arrived today and it's fantastic. Thank you!
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

