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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Good prices. The description tells you exactly what you get. The shipping is very fast. I have ordered multiple times through them and never have been disappointed. I would highly recommend them.
I found it easy to locate and order the parts I needed.
I was able to email my exact situation and measurements and eTrailer informed me of the exact parts that would satisfy my needs with the suspension.
Shopping was easy on website. Very detailed description of items I was shopping for and details on whether or not it will fit my car. Payment was easily made and delivery was fast!
My experience of dealing with etrailer over the years has been absolutely positive. I have no complaints. Prices are fair, shipping is quick and customer service (if you ever need it) is responsive and helpful.
Videos were super helpful, came a day early and installed in 2 hrs
Exactly one week before we were scheduled to depart for a week in the Keys, we discovered our camper's a/c wasn't cooling. The unit was eight years old, and we decided it best to simply replace it. An online search showed that E-trailer had a drop-in replacement at a great price; and, best of all, they promised delivery by Monday. (This was on Friday!) We held our breaths over the weekend, but sure enough, the unit arrived on Monday - exactly as promised. Even though it is a different make from the Dometic unit we were replacing, the one from E-trailer was a perfect fit - right down to the electrical plug. We will be leaving as scheduled and look forward to a "cool" vacation. Thanks E-trailer!
Needed a roof rack for our 2016 Honda Fit for a camping trip from Ohio to upstate New York. Everything came in and assembled easily (read the instructions) and worked perfectly.
Easy ordering, fast delivery, product as described and I'm very satisfied. Thank you
Box came in very bad shape but hitch was ok for installation
Thanks, I received my part in a fair amount of time and liked the fact you used UPS, they walked upstairs to deliver the box.
My order of two tires for my tow dolly arrived quickly and in good condition
The Longview mirrors I purchased for my 2022 Silverado were exactly as advertised. Great product, and fit perfectly! It took longer to unwrap them than it did to install them. The video was spot on. The only issue I had, which as you can see, didn't change my outcome of a 5 star rating, was the threaded hook to tighten down could've been maybe a 1/4" longer. Would recommend this product. THANK YOU!
It is difficult to determine what components will be necessary, to outfit a vehicle with a new racking system. E Trailer"s website is top notch, and made the process clear.
Ordered a new 5th wheel hitch on a Monday and was sent a shipping confirmation on Tuesday. Complete order arrived by Thursday with free shipping. FAST!
The delivery arrived two days early. Everything was present in the box, installation was as expected.
Ordered the replacement vent/fan combo for a rv reroof. Was easy to order and nice to have a tracking number to track the delivery. Would recommend Etrailer.com for any trailer/rv needs.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

