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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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The item came wrapped in bubble wrap and placed in a regular shipping box. There was no documentation, no warranty information, and no product box. I feel I got cheated and got a unit someone had previously returned.
Cost less than expected
Very fair shipping cost and well packaged.
Great response with any questions about the order.
Would not hesitate to order again.
The part was just what i needed. And at the price it was a sale at first site. Thank you
You need a better interface for small format devices.
Ordered Morryde equalizers for my tandem fifth wheel trailer. Definitely an issue with the holes not lining up. I finally worked it out myself but trailer was great to work with.
Fast delivery. Detailed video made installation at home a breeze. Completely satisfied with product so far
Good, easy transaction. The installation videos give confidence that I'm buying the right items.
Arrived on time, quality as stated, will purchase from them in the future!
Awesome prices on trailer fenders. Fast shipping and packed well.
ETrailer descibes this toilet as "elongated seat" well that's a little misleading. This toilet is the model 510 and the bowl in 12" front to back. The Dometic 310 with ELONGATED BOWL is 13.5" front to back. 1-1/2" is a lot of room. So that is disappointing.
While the description on the box and the invoice say this includes the sprayer, this particular model does NOT come with the sprayer. It's not a problem for me but could be confusing to others.
ETrailer is very good about describing the you need 11" from the wall to the center of the floor toilet flange. This is critical and you cannot fudge on this measurement.
The toilet was shipping quickly and delivered with zero damage.
Here is why you should buy this toilet: MOST RV toilets use a ball valve to trap water in the bowl. Some models of Domenic (in particular the model 310) has a ball that is NOT replaceable. Meaning if the ball fails for any reason you will need to buy a new toilet. The model 510 does HAVE a replaceable ball valve. And ETrailer sells the repair kit.
Easy to navigate, great service. I would recommend this company to anyone.
Every time I've ordered from Etrailer. Delivery has been extremely prompt
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members