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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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The product was delivered. Super quick fit, absolutely perfectly. The diagram was a little off, but if you're not an idiot, you won't have a problem, figuring out what parts of the under cares need to be trimmed. Hold it up see where it hits. Remove material, rinse, and repeat.
My fiancé and I are doing a full remodel on our 5th wheel trailer. There were lots of odds and ends that needed replacing and E Trailer had exactly what we needed all in one place.super helpful specs on everything!
Great product with excellent service before and after the purchase. Would definitely recommend and will be shopping again.
I can't wait for warmer weather or ar least snow and ice to be gone to try these out.
I would have like to have clicked on PayPal and be able to fix my address. I had to navigate as if I were using a different payment method to change my shipping and billing address. You should be able to edit your address and phone in every payment method.
Manufacturer's drawings confirm the part number is correct for my vehicle and the width, but it does not fit the vehicle so I will have to have plates fabricated to make it fit.
All this is absolutely true so please spare yourself any further burden in trying to figure it out.
The part simply did fit the vehicle for which it was manufactured, and the vehicle has not been modified or damaged.
Good wheel/tire package to replace a factory 14" that was damaged in a tire blowout. Shipping was fast and on time. I ordered two wheel/tire combos. One was in perfect shape on arrival. The other had a scratch on the face of the wheel (cosmetic only). No issues with fit for my popup camper application.
Bought airbag suspension, then re-order a brake controller. Another great experience we will always buy from E trailer again. Great communication, quality product at fair prices and fast shipping.
Have ordered multiple things from here, never had any issues great products
Absolutely perfect transaction! Product is superb so far…. We will be testing it out on Sunday as we leave for vacation. Shipping was mega fast! Love to deal with this company.
The shopping experience was good but, I'm having signal issues with the camera. I'll work out though.
We needed a way to check our propane tanks for quantity and leaks. Etrailer is always a go-to source for RV maintenance and repair items. Now, it is my go-to vendor for updated products I need for safety and security.
Perfect replacement, just as described for my vehicle. Easy install. Quick shipping!
Fast delivery, great service. Hoping this one lasts longer than the last one. After 2 years the face fell off.
There are a million questions already answered and I have rarely not found the answer to my questions.
Great service and fast delivery. Will purchase again.
The parts were ordered easily, no delivery problems, and fit very well
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members