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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Put trailer on by myself, total time, 20 minutes. Took longer to wire the lights. Rear ended on first run with trailer, saved the car. Will definitely be replacing with same trailer.
Found what I need easily, right size, right price and delivered fast. Installation was a breeze and my trailer looks great!
Large selection of accessories. Easy to navigate. Fast shipping.
Easy, Convenient, and detailed! Delivery was fast and etrailer's stayed in touch from the time I purchased to confirming my delivery.
Order processed quickly but USPS was a bit slow. 3 days later then projected. Not an Etrailer issue though.
Picking out a receiver hitch that fit my vehicle was very easy. Checkout was a breeze. Certainly a plus that most of their products are made in the USA.
Delivered quickly and in good shape. Product was as described.
Had to get it installed it's a lil hard but worth it
Ive used etrailer multiple times. They have the best selection, best pricing and very fast shipping. I will continue to use E-trailer in the future for any trailer related needs.
Perfect fit for car and instructions are easy to read
Arrived 3 days after order installed in 29 minutes. Something that any two people can do
The installation is very easy; the installation videos are very clear.
My experience was good. You took care of the problem. Thank you.
The title says it all. Looking for supplies for a new Airstream, I found many options for every need, ordering easy easy, and in a flash my order was delivered..
E trailers were quick to provide the fifth wheel hitch for my truck and model.
Order placed and item was received in a timely manner. Ordering & processing was very easy. Thank you
I would suggest the wire bolt holder be made to accept bolt on both ends... and the bolts come with a clip to hold them in place during removal of the wire bold holder. Big worry that the bolt disappears inside the truck frame and be lost forever. To ensure this didn't happen, I finished assembly with washers and nut and then pulled wire holder off bolt. And rewound it each time with pliers to use on next bolt assembly. Other than that worry... It is a very fine product.
Great Service and quick ship times. I would recommend them in the future.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members