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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Good price and fast delivery. Purchased from trailer before and it was great. Thank you!
Confusing because of the different suspensions. Giving some measurements would help a lot. Like dimensions of the parts and vehicle measurements. Example: on this vehicle you sound have approximately X inches between the spring and frame for this kit.
My parts were "as advertised"! Exactly what I needed with fast service.
It's great and works like expected. Appreciate when we needed it we could get it quickly.
Needed a new wheel after a blow out was delivered in a couple days and to me before appointment for new tires. Absolutely awsome experience with etrailer
Installation went fine. I did need to jack under the hitch to be able to align back bolt holes. The bottom of bumper hit receiver not allowing it to come up enough to put rear bolts in. The jack worked, but the plastic is a little deformed underneath, but you cannot see it unless you kneel down. The instructions and video were very easy to follow.
Item arrived within a few days of placing the order, and fits perfectly. No modifications needed.
Always glad that you have the parts I need. Thanks for the quick delivery.
The hitch had a big scuff on it and the wiring harness package was just tossed in the hitch box, broke open and the parts were scattered around in the hitch box. This all after ordering on a Monday being told, I would get it on Wednesday when it end up coming a day later.
I have just started to install the receiver hitch. Going well so far. Taking my time to get it right the first time. It seems to be well designed which is what I was looking for. It is specifically designed for the exact model car I own.
I found what I needed that I couldn't locally. It was shipped quickly so I could get the work done. Thans.
Used a video from the site and got my trailer hooked up with no problem. Appreciate the support.
Very good service and fast delivery package needs to be more secure and efficient box was falling apart when it arrived
Everything has been great so far.Installed the base today just to hot to finish will do that in the morning
I ordered the curt echo brake and it was great for a first time camper puller.
I placed an order that stated would be delivered by Wednesday for an upcoming planned trip. They didn't arrive to late Thursday. I had to pay to have the new tires that I purchased for our trip re mounted and re balanced after we came back from our trip when whelks came in.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

