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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Second a/c I've purchased from etrailer. It arrived on the day they said it would, and I'm enjoying the cooling it provides as I write this while camped in Tennessee. As with the first one, installation was pretty straightforward and it cools well.
Always….Always a great experience with this company…quality products and excellent customer service
We received the part as expected. This was an additional item we needed to the braking system for flat towing our Jeep Wrangler.
Shopping at etrailers is awesome and easy. Put in your vehicle year make and model and you are set. Installation according to the video is easy and fast
Received faster than expected... Ups out here is terrible so don't blame E-trailer for your damaged box deliveries. Box had a couple of holes but nothing was lost and no noticeable damaged that would be seen once installed. Great welds and finish, well built and unexpectedly compact. Two things I'm pretty sure not mentioned in the video that I learned immediately during the install. 1) Removing the bumper. Once you have the bottom, wheel well and sides as well as underneath the "Tail Lights" unclipped. Have a second person help pull down and outward one side at a time. So that you get the small top bumper section under the tail lights out and over. It is simple with an extra person. As soon as you get past the bottom edge of the taillight and about a 1/2 inch up next to it the rest of the lower hatch section of the bumper will automatically pop out with out any effort. This is where the tech in the video had issues removing the section where the rear hatch meets the bumper. There was no need to remove weather stripping nor use a shim or pry tool. Simple!
2)You will also need long extension, deep sockets to remove parts and a "swivel" to reinstall the hitch if your going to use a ratchet. Use a swivel attachment on your two bolts underneath in-between the exhaust. With this it is "NOT" necessary to remove the exhaust from hangers. Have an extra person pull the exhaust 1-2 inches outward for space to get the swivel and socket for tightening new bolts.
Can't say enough about the trailers one stop shopping with lots of filtering and lots of inventory for trailer specific needs. You can crawl all over the Internet, but you're just gonna find a better selection price and specifications on your trailer when you're looking for a specific bolt pattern or something.
Had exactly what I was looking for. Thank you. Fits perfectly.
Getting the order was quick and ordering what I needed was easy.
Called yesterday and talked to Rochelle, very helpful on helping me with this product.
Nice & easy site. Stuff was smartly organized. Site was easy to navigate
It was a great experience Etrailer had the part I needed at a decent price and got it delivered to me in a timely fashion
Great place to buy vehicle products, always has fit my application.
Fast shipping and quality products. Will go back again for my next purchase.
Always enjoy doing business with Etrailer - either through the website or speaking directly with an associate.
Etrailer never fails to meet expectations, both products and customer service.
Beautiful experience.
Always on time when I purchase anything from them.
Easy to order, shipped quickly and instructions were good (both paper and youtube video). Installation was difficult for non mechanically trained person, so my mechanic installed it.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

