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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Quick and easy installation, I would recommend buying from Etrailer.
On time and good product.
That is all I really needed to say about this.
The bracket that I bought with the wiring kit doesn't work with the wiring harness and that was a suggestion on your part on Amazon's part that bought together and it doesn't fit it doesn't work it doesn't hold the wire on the bracket that's the only problem I had
Everything when you listed all the specs for the axle it was quick and easy
I'm very satisfied with all the parts and shipping
Thanks
Very easy ordering experience! Personal follow up email as well to check that everything was okay.
We had to call to verify and the person that answered was so nice and helpful. The website was awesome
The written instructions on the package say that each of the two extension mirrors are adjustable, I cannot find a way to do that as they appear to be in a fixed position. I will keep these to use as I only need them about three or four times a year when trailering my boat for occasional maintenance and cleaning.
E-Trailer does have a great selection and description of products make it easy to shop.
Thanks
Very easy to navigate the site. Easily found the parts needed,easy check out. Installation was made easy with the How To Videos made the hitch and wiring install a breeze. Would highly recommend etrailer.com for all your trailer needs. Thank you guys!
The product is exactly as described and was delivered in a timely manner. It fit my 2022 Toyota Highlander XLE perfectly. Even for a novice like myself the install was simple and straight forward. Also your video for the product install on the website is perfect. Thank you!
Fast shipping very pleased with the quality and ease on installation
Part arrived on time and was just what I needed to fix my awning.
I had been searching for the items i bought from you but in all the wrong places. I was delighted you had them and and were delivered in great time and quality. Product availability was great. Order placement was very easy
Placed my order for a seat bar was delivered earlier than expected
Tires were priced right and arrived on time. They came eady to install on my utility trailer. Customer service is outstanding as usual.
Very easy to find what I was looking for, had good product descriptions and easy to make the purchase, a plus was free shipping!
Thanks,
The instructions were spot on. However the video from E TRAILER gave this 68 year old SOB the confidence and guidance to install the bar.
The only concern I have is that I didn't know that the order was being sent in two shipments, one week apart. Everkything else was good.
Fit perfectly on a 2008 Ford escape! Great video of installation.
Thank you,
Rick
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

