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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I received the cover as promised. E Trailer lives up to their promises! We received it in time to Winterize before heading South.
The rep I talked to helped me locate an old school brake controller, which was in stock,
But not easily found on the website most likely because it does have all the electronics of the
Newer models. I wanted a simple brake controller exactly the same as I have in my other truck
Which has worked flawlessly for 15 years.
Extremely simple to navigate and to check fitment of vehicle products.
The hitch did not align with all of the holes on my truck. I had to find a creative solution to bend the bracket enough to fit all of the holes.
Included great directions and was shipped right away. Great place to buy from.
The hardware didn't match instructions,had to shim one side to level hitch.Curt makes a good hitch but this was not an easy install.
Fast response
I'm not going to repeat my review
*******890 *******890 *******890 *******890
I looked everywhere for the sprayer then came across it on your page fits like a glove and very fast shipping! Thank you!
Had the right part, reasonable price, prompt delivery. It's why I keep using eTrailer.
Parts fit as specified, the measurements were accurate. The parts I ordered fit perfectly on my trailer
The installation videos are priceless.i needed a hitch for my 2023 Maverick. Trailer had a very easy to install Curt hitch and the install video was terrific.
I placed my order and in only a few days it was here and installed on my bike rack
Delivery was quick and on time. I will definitely purchase from them again. The quality is good.
I appreciate the product and the Youtube video to clarify the installation. The only issue that I had was using my credit card and had the order cancelled twice. I finally was able to use PayPal to get the order completed. The rest went smoothly.
Received just as described in a timely manner and well packaged.
Great easy company to work with you! Was easy to order with bad weather took a bit to receive but service is great
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members