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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Found what I was looking for. Came on time installed as described.
Shipping was fast and easy. I love the look of these mirrors. They have a factory look that matches my truck. The installation was quick and easy, although I worry a bit about the longevity of the plastic thumb screw and plastic threads to tighten the mirror clamp/wedge. Only time will tell. These mirrors give enough wide angle view to help with visibility while towing and backing into tight rv camp sites.
Once the order was placed received a confirmation that the order was ready to ship within a few hours.
Received the parts on time.
Would definitely recommend ordering from here.
Can very well packaged so no paint chips or anything and fit right into the rails like it was supposed to
The item is exactly what I ordered, shipped the next day and arrived a day early. The install went exactly as expected with no issues. I bought this model for several reasons, but one of them being the brass fitting to connect the water lines, not a huge fan of plastic. Additionally, I wanted a solid metal stem that has a higher rise over the sink for washing larger items. It also swivels 360 degrees, not just over the sink area. Faucet worked great right out of the gate with no leaks.
Note: In general, you should always flush a new faucet with the aerator removed
I've bought many items from etrailer and they have never let me down or have a bad experience with products or service. I simply won't buy from anywhere else got anything trailer unless I have to.
Easy to place order. Really wanted this to work. It's a tad too small and won't snap together. Handrail has been measured 1". It works without tape but slides around. Put over were the tape is won't snap.
Easy navigation. Solid interface. Found the part I needed easily, and it arrived within a week.
Rápido, seguro y muy buen servicio al cliente, lo recomiendo 100%
ETrailer had the perfect custom receiver and wiring kit for my 2022 Toyota Highlander platinum hybrid. Install was a breeze and the videos they produce with step-by-step instructions really helped. I will never shop anywhere else!
They had what I needed, at a good price. Received my order really quick, they had great communication.
These guys have been the most reliable and best priced when it comes to parts for trailers and RVs. Iv purchased twice from them and the shipping has been on time
What a simple and easy experience. Great customer service, fast shipping and quality parts. Everything went flawlessly including the install.
No wiring instructions. Went black to black, white to white. Blew two fuses during trouble shooting with multimeter. Found out the hard way. Black to white, then white to black.? Who would've thought?
The product details were perfect. Along with customer service.
Great experience they had the part I needed when nobody else did!
Great 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🤗🤗🤗
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members