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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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A friend of ours who installed the hitch found your website and put the items in the cart that we were going to need, then sent me the link and screenshot of the items. So it was simple for me.
Always fast and easy. Great company, great customer service.
Great company and products, but shipping time can be better than 5-7 day normal. Next day shipping was almost as expensive as 1 pound item I recently bought.
No issues and ease of placing order with follow through shipping.
Every shopping experience I've had with E trailer has been wonderful. One small glitch along the way, but quickly corrected.
Fits the trailer light housings that i was working on and went on as should
I ordered trailer tires, but initially received the wrong size. I sent them back and they sent the right size. I have them installed and am happy with the product.
I found all the lights needed to replace in my Stick trailer. They came fast and work great!
Googled what I was looking for found it on etrailer. Purchased item it was delivered within 2 days!
Super easy to find what you need and super easy to order. I've made many purchases from etrailer because they typically have exactly what I want and more. Accessories are great.
Fast shipping. When I recieved my product, the installation was made easy with the detailed videos on the website. Step by step instructions for my specific model vehicle. Will definitely purchase from etrailer in the future
Ordered and received replacement door for the Fogatti InstaShower 8 Plus in a timely manner. Liked the constant correspondence for associates.
New microwave easy installation fit perfectly, fast shipping with free delivery
Huge selection of parts and equipment. Have almost everything you'd need for an RV. We purchased Anderson levelers. Easy to order and delivered quickly.
Always prompt with deliveries. From start to finish they always have what I am looking for
Ordered on a weekend, shipped within hours. Videos on site very helpful. Excellent experience.
Would be nice if they sent you an order conformation so you can track what you have bought from etrailer
Good selection, fast shipping and a high quality product for a fair price.
My order was processed quickly and box was delivered within the week. Packaged nicely and just like the description. Liked the first one so much I ordered another one.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members