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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Mirrors were exactly as described and fit perfectly. Did not tow with them yet but hooked up to check visibility and they provided fantastic side views of my trailer. I'm glad I bought them. They were packaged extremely well to prevent damage. Everything from etrailer is ALWAYS packaged well. Shipping is always fast and reasonably priced. No problems. Always a pleasure to do business with etrailer.
Great product, fast shipping and great service.
Would definitely recommend.
I found the fireplace I wanted and it said in stock, I ordered it and then I was informed of an issue with shipping and they asked if I wanted an upgrade, I declined and the next day it shipped. I did receive it and the box looked battered but it turned out to look like it was in good shape. But the glass squeaked and rattled. I tore into it and fixed it. Now it's installed and it look and works as expected.
Needed a Thule Roof Cargo Carrier replacement key. They had the correct key and were quick in processing my order. Thank you!
The instructional video is great. I can see how easy it is to install the wiring harness for my Highlander. I purchase the harness and the test light (which also on sale).
Item arrived quickly and in great condition. It took me awhile to install it because I had to order a cobalt high speed 17/32" drill bit- couldn't find one at my usual hardware outlets. Otherwise, installation was a breeze. Looks good on the Tahoe- doesn't stick out too much and has good ground clearance.
Ups delivered to the wrong house. Took a few day to find the house and get it back. Nothing you did.
Came in via UPS box busted but top was okay except for a small dent in the passenger side rail. Top was very easy to install only issue is that it's not tight at the tailgate, thinking the seal will expand with some heat from the sun. Overall a very good top for my Ford F350 DRW with 8' bed. I would recommend E Trailer to all great customer service and expert advice!
The mirrors fit over my factory mirrors and don't interfere with the cameras and lights. Seem to be made out of sturdy materials. I haven't installed using the ties yet nor traveled with them so don't have info on that, thus only 4 stars.
Website was easy to use, and I found the right part quickly and it arrived on time, ready for install
As always, E-Trailer has all the quality products to complete a project.
Arrived on time. Motor replacement was easy. Works like new.
This is my 3rd hitch over the past 20 years. All very good but my search engine bombarded with ads for trailer for the next 2 months. Very annoying
Arrived on time. Free of damage and correct product. Beat the price of several competitors.
Correct items at a fair price. If I have to enter 50 characters...this is it.
A lot of available items at Great prices. I have shopped at etrailer before and is well satisfied
Easy to order, price was good, and delivery was prompt. The product was also of good quality
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

