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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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gary h.
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Show the government how to do their job
May 9, 2016

Show the government how to do their job

Date of experience: May 8, 2016
EMILY B.
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VERY EASY AND CLEAR UNDERSTANDING OF PROCESS

Date of experience: May 8, 2016
FELICIA D.
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Great
May 8, 2016

Great

Date of experience: May 8, 2016
David U.
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I think your convenience fee is unreasonable.

Date of experience: May 8, 2016
Lucia A.
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This is convenient BUT why the heavy fee of $29? This is true. I would also like to know why the tags themselves cost $2 more this year than last. My car is one year OLDER. I think the fee should not have been more than $12 (tops) as doing this online makes for LESS work for those processing the registrations.

Date of experience: May 8, 2016
Moliere C.
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That was good
May 7, 2016

That was good. I wish the delivery process by mail were faster since I paid for rush delivery.

Date of experience: May 7, 2016
KIM H.
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Very convenient and glad for the reminder
May 7, 2016

Very convenient and glad for the reminder.

Date of experience: May 7, 2016
Paul H.
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Website entry was easy
May 7, 2016

Website entry was easy. This was a time saver.

Date of experience: May 7, 2016
L O.
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Directions were easy to follow and I received my tags in a timely manner.

Date of experience: May 7, 2016
Valerie A.
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Pretty Good
May 7, 2016

Pretty Good.

Date of experience: May 7, 2016
MARY R.
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I did not realize this was not the actual DMV.org website instead you were an agent for the tag service I made a mistake ordering from you next time I will not. You charge me a service charge that was ridiculous. But I do have the renewal registration.

Date of experience: May 6, 2016
Virginia B.
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User friendly
May 7, 2016

User friendly

Date of experience: May 6, 2016
MARGARET T.
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I like the added benefits
May 7, 2016

I like the added benefits.

Date of experience: May 6, 2016
Samantha G.
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Easy process!
May 6, 2016

Easy process! Very simple & quick.

Date of experience: May 6, 2016
Deborah F.
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Not so great
May 6, 2016

Not so great

Date of experience: May 6, 2016
KayDawn J.
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You have most of this information is on file. It would be more user friendly if most of that info was already in place and personal info could just be added.

Date of experience: May 6, 2016
P C.
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It was quick and easy however, it would have been nice to know about the $29.00 convenience fee. Little steep don't you think?

Date of experience: May 6, 2016
Harold W.
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Need it fast
May 6, 2016

Need it fast

Date of experience: May 6, 2016
jason g.
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Easy and fast
May 6, 2016

Easy and fast

Date of experience: May 5, 2016
Sambou T.
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Superb and prompt service!
May 6, 2016

Superb and prompt service! Thank you very much.

Date of experience: May 5, 2016