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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Robert K.
3 reviews
0 helpful votes
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Everything was easy to fill out and I received my tags within a couple of days. Great service.

Date of experience: May 5, 2016
Gordon S.
0 reviews
0 helpful votes
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Easy and convenient way to renew plates
May 5, 2016

Easy and convenient way to renew plates

Date of experience: May 5, 2016
Wayne D.
0 reviews
0 helpful votes
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I have no comment
May 5, 2016

I have no comment.

Date of experience: May 5, 2016
ROBERT R.
0 reviews
0 helpful votes
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QUICK & EASY TO DO,JUST DIDENT EXPECT TO HAVE TO PAY ALMOST DOUBLE THE COST OF GOING TO THE MV OFFICE.

Date of experience: May 5, 2016
Curtis B.
0 reviews
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Quick, easy, direct!
May 5, 2016

Quick, easy, direct! I would like to see the full total charge, however. The $19.95 service fee is a bit steep.

Date of experience: May 5, 2016
Bruce B.
0 reviews
0 helpful votes
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This is the first time I used e-Tags Thanks much

Date of experience: May 5, 2016
Richard E.
0 reviews
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Very easy to renew
May 4, 2016

Very easy to renew

Date of experience: May 4, 2016
PHILIP R.
0 reviews
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According to my renewal notices the on-line amounts do not seem to be agreeing with the site. I hope the site is wrong rather than the renewal notices being misleading. Overpriced from the renewal notice officially received
Next time I'll go in person

Date of experience: May 4, 2016
debra s.
0 reviews
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I don"t like that it doesn't show state taxes. Other than that I like it.

Date of experience: May 4, 2016
Ernest A.
0 reviews
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Quick and easy
May 4, 2016

Quick and easy

Date of experience: May 4, 2016
DAVID M.
0 reviews
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Good process, it would be quicker if the name of the insurance company and Policy number could be automatically populated if it is the same for each vehicle. Also the name and date of birth could auto populate if it is the same

Date of experience: May 4, 2016
Pam K.
0 reviews
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Arrived day after ordered...
May 4, 2016

Arrived day after ordered...quick and easy way to renew if you don't mind the $29. Service fee...

Date of experience: May 4, 2016
Pablo A.
0 reviews
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Many Thanks
May 4, 2016

Many Thanks. Regards

Date of experience: May 4, 2016
Charles W.
0 reviews
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Good job!
May 4, 2016

Good job!

Date of experience: May 4, 2016
Jocyne S.
0 reviews
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Very easy, super quick shipping!
May 4, 2016

Very easy, super quick shipping!

Date of experience: May 4, 2016
Leonard C.
0 reviews
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All good
May 4, 2016

All good

Date of experience: May 4, 2016
Deirdre F.
0 reviews
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Entering phone number is glitchy
May 4, 2016

Entering phone number is glitchy. Took 10 tries before it took.

Date of experience: May 3, 2016
DOROTHY P.
0 reviews
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Quick and easy
May 4, 2016

Quick and easy

Date of experience: May 3, 2016
Donald B.
0 reviews
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Very good now that I have done it once,it will be much better the next time.

Date of experience: May 3, 2016
ROBERT S.
0 reviews
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LIKE IT
May 4, 2016

LIKE IT. GREAT MOVE. RECEIVED MY TAGS QUICKLY, 2 MONTHS BEFORE THEY ARE DUE.

Date of experience: May 3, 2016