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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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MONICA B.
0 reviews
0 helpful votes
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Very poor, I don't received yet...
May 11, 2016

Very poor, I don't received yet... More than 12 days

Date of experience: May 11, 2016
Pascual G.
0 reviews
0 helpful votes
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I rather wait on line than pay a extra 30.00 dollars too much money.

Date of experience: May 11, 2016
Lena M.
0 reviews
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Very convenient and easy to do
May 11, 2016

Very convenient and easy to do. Thank you.

Date of experience: May 10, 2016
Ashley F.
0 reviews
0 helpful votes
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Fees are high!
May 11, 2016

Fees are high!

Date of experience: May 10, 2016
Richard D.
2 reviews
0 helpful votes
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Great
May 10, 2016

Great-- thanks

Date of experience: May 10, 2016
Alita R.
0 reviews
0 helpful votes
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Thank you for making on-line renewal possible and easy!

Date of experience: May 10, 2016
Robert M.
0 reviews
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Easy and very convenient
May 10, 2016

Easy and very convenient.

Date of experience: May 10, 2016
Jodie P.
0 reviews
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Very easy; better than dealing with the dmv
May 10, 2016

Very easy; better than dealing with the dmv.
However, They need to be very clear on what your "hidden Fees really are"!

Date of experience: May 10, 2016
Natalie N.
3 reviews
0 helpful votes
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Very Easy, but expensive
May 10, 2016

Very Easy, but expensive

Date of experience: May 10, 2016
steve s.
0 reviews
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Was quick and fast
May 10, 2016

Was quick and fast

Date of experience: May 10, 2016
James R.
0 reviews
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Very user-friendly and fast!
May 10, 2016

Very user-friendly and fast!

Date of experience: May 9, 2016
LORRAINE C.
0 reviews
0 helpful votes
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Very good
May 9, 2016

Very good

Date of experience: May 9, 2016
William H.
5 reviews
0 helpful votes
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Good Validation Easy to understand
May 9, 2016

Good Validation Easy to understand ------------ Full fee was higher than expected

Date of experience: May 9, 2016
Michelle R.
0 reviews
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It as so easy
May 9, 2016

It as so easy. Thank you

Date of experience: May 9, 2016
Fazal A.
0 reviews
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Excellent, swift, time saving
May 9, 2016

Excellent, swift, time saving. Completely satisfied.

Date of experience: May 9, 2016
Jose C.
0 reviews
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Great better than before
May 9, 2016

Great better than before. Never again will use your service.

Date of experience: May 9, 2016
Walter F.
0 reviews
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X
May 9, 2016

X

Date of experience: May 9, 2016
carlos m.
0 reviews
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Is ok
May 9, 2016

Is ok

Date of experience: May 9, 2016
KENNETH P.
0 reviews
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IT TOOK ME A WHILE BECAUSE THE INSTRUCTIONS WERE NOT TOO CLEAR. I DIDN'T KNOW YOU ALREADY HAD THE INFO ON BOTH CARS AND I WAS ADDING A THIRD.

Date of experience: May 9, 2016
Brian C.
0 reviews
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Quick and easy...
May 9, 2016

Quick and easy...no lines

Date of experience: May 8, 2016