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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Susana S.
0 reviews
0 helpful votes
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Perfect!
June 15, 2016

Perfect!

Date of experience: June 15, 2016
Zully l.
0 reviews
0 helpful votes
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It was good
June 15, 2016

It was good.

Date of experience: June 15, 2016
HOPE P.
0 reviews
0 helpful votes
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GOOD WEBSITE
June 15, 2016

GOOD WEBSITE

Date of experience: June 15, 2016
Rene A.
0 reviews
0 helpful votes
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Excellent, simple, clean
June 15, 2016

Excellent, simple, clean

Date of experience: June 15, 2016
Darline D.
0 reviews
0 helpful votes
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Worse website
June 15, 2016

Worse website

Date of experience: June 15, 2016
Robert B.
3 reviews
0 helpful votes
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Very convenient
June 15, 2016

Very convenient

The 19.95 charge for shopping online is an OUTRAGEOUSLY RIDICULOUS
OVERCHARGE!

Date of experience: June 15, 2016
Paul a.
0 reviews
0 helpful votes
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Very organized and understandable website
June 15, 2016

Very organized and understandable website

Date of experience: June 15, 2016
Jedediah S.
0 reviews
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Quick & easy
June 15, 2016

Quick & easy

Date of experience: June 15, 2016
Woodrow O.
0 reviews
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Easy form to use
June 15, 2016

Easy form to use. However, I could not match up to the company number for Travelers, no matter how many Travelers companies I tried. So I typed in the insurance policy number including the company number in that section of the form. Otherwise, was very easy, clean form.

Date of experience: June 15, 2016
virginia z.
0 reviews
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It was easy to follow and fast
June 15, 2016

It was easy to follow and fast.
Thank you

Date of experience: June 15, 2016
timothy r.
0 reviews
0 helpful votes
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This has changed over the years and it has become a lot easier.

Date of experience: June 15, 2016
Suzanne Z.
0 reviews
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Excellent!
June 15, 2016

Excellent! Very fast & efficient. Good work DMV!

Date of experience: June 14, 2016
lucas f.
0 reviews
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Quick and easy
June 14, 2016

Quick and easy

Date of experience: June 14, 2016
Talli G.
0 reviews
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My renewal stickers are usually mailed to me
June 14, 2016

My renewal stickers are usually mailed to me. Thankful I remembered.

Date of experience: June 14, 2016
Alan A.
0 reviews
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It was good
June 14, 2016

It was good. I have to make sure I get the registration in a timely matter before I give you a final rating. I think it's a little more costly than the usual process but it was convenient.

Date of experience: June 14, 2016
John M.
0 reviews
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So far the online process was quick and to the point, now lets wait and see how long before I get my tags.

Date of experience: June 14, 2016
Alice D.
0 reviews
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Etags was easily accessed and it was easy to complete the information requested.

Date of experience: June 14, 2016
Thomas S.
5 reviews
0 helpful votes
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Very quick and easy but no more so had I just gone to the county's website and did it there. As it turned out, using you guys cost me about $30 bucks. I have always done it in the past and not sure why I didn't this time. Ridiculous!

Date of experience: June 14, 2016
THOMAS A.
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VERY QUICK AND THOROUGH
June 14, 2016

VERY QUICK AND THOROUGH

Date of experience: June 14, 2016
Alidde A.
0 reviews
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Great
June 14, 2016

Great

Date of experience: June 14, 2016