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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Clayton J.
0 reviews
0 helpful votes
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Dont have the total amount shown at initial purchase.

Date of experience: June 16, 2016
Hector A.
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Very easy and pleasant transaction!
June 16, 2016

Very easy and pleasant transaction!

Date of experience: June 16, 2016
DIHYDRO S.
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Quick and easy!
June 16, 2016

Quick and easy! I am an out of state customer and they go to me quickly and properly!

Date of experience: June 16, 2016
James H.
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Great
June 16, 2016

Great

Date of experience: June 16, 2016
DANIEL C.
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Ok
June 16, 2016

Ok

Date of experience: June 16, 2016
Victor W.
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Okay
June 16, 2016

Okay.

Date of experience: June 16, 2016
JONATHAN R.
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GREAT JOB
June 16, 2016

GREAT JOB. THANKS

Date of experience: June 16, 2016
THOMAS B.
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VERY EASY FOLLOW ALONG..
June 16, 2016

VERY EASY FOLLOW ALONG.THANKS

Date of experience: June 16, 2016
Oscar C.
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It's so easy and fast
June 16, 2016

It's so easy and fast

Date of experience: June 16, 2016
SHELBY N.
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This is very simple and easy
June 16, 2016

This is very simple and easy. Thank you.

Date of experience: June 16, 2016
Daryl W.
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Easy, Thank you
June 16, 2016

Easy, Thank you

Date of experience: June 16, 2016
WENDY G.
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I'm alittle unsure about if the real total was given to me BEFORE I PUT IN MY PAYMENT INFO.
It wasn't! I received my tags, only to find out the service fee was 19.95! Very VERY unhappy, and will go physically to the tag office next year!

Date of experience: June 16, 2016
Melissa T.
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Easy to use
June 16, 2016

Easy to use. But it would be convenient to know before you are paying when are you expecting to receive your registration, that way you can have different shipping options.

Date of experience: June 15, 2016
JOSEPH G.
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The tag was delivered within a few days of application.
There were additional costs when using online application as opposed to mailing a check. The extra charge was worth it, since the response was so fast. I did not elect to pay for expedited service. It turns out it wasn't necessary.
I will use this same method when applying in two years, God Willing.

Date of experience: June 15, 2016
Kathleen S.
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I had to submit it twice as it notified me late that additional info was required and I was on a trip.

Date of experience: June 15, 2016
steven P.
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So far so good!
June 16, 2016

So far so good!

Date of experience: June 15, 2016
William A.
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Easy to understand.yes
June 16, 2016

Easy to understand.yes

Date of experience: June 15, 2016
Tyson V.
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Fast and easy
June 16, 2016

Fast and easy

Date of experience: June 15, 2016
Marjorie C.
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Love this
June 16, 2016

Love this -- it's so much easier than standing in line!

Date of experience: June 15, 2016
Ksandra B.
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Instructions was clear and easy to follow
June 15, 2016

Instructions was clear and easy to follow. I hope it was worth the rush fee, in order to get my plates by end of month.

Date of experience: June 15, 2016