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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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LETHORN I.
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Great
June 19, 2016

Great

Date of experience: June 19, 2016
DORINDA Y.
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I saw the small charges but as far as I can tell you did not inform me of the 19.99 charge before I purchased. Deceiving

Date of experience: June 19, 2016
JOHN S.
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Paid way to much
June 19, 2016

Paid way to much

Date of experience: June 19, 2016
ELLIOT K.
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It was different good different soooo easy thank you

Date of experience: June 19, 2016
Eva B.
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Easy and convenient
June 19, 2016

Easy and convenient

Date of experience: June 18, 2016
John B.
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Thank you so much
June 19, 2016

Thank you so much - too hot to stand in line at registration! Registrations received, thank you!

Date of experience: June 18, 2016
Stephany P.
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Fad
June 18, 2016

Fad

Date of experience: June 18, 2016
NONA N.
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I wish total price was instant
June 18, 2016

I wish total price was instant. Mine went from $28 to $101. Some others may not be as lucky as I was to actually have it in the bank. Shouldn't withdrawal until customer confirms final amount.

Date of experience: June 18, 2016
WILLIAM L.
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It was great...
June 18, 2016

It was great...And the tag is on the car.

Date of experience: June 18, 2016
Amy K.
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000
June 18, 2016

000

Date of experience: June 18, 2016
WILLIS H.
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Very easy to renew yes it was
June 18, 2016

Very easy to renew yes it was

Date of experience: June 18, 2016
Yadiel R.
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Great website fast & easy!
June 18, 2016

Great website fast & easy!

Date of experience: June 18, 2016
hilda g.
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Easy very expensive
June 18, 2016

Easy very expensive

Date of experience: June 18, 2016
Veronica B.
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Very easy to do
June 18, 2016

Very easy to do. Love the new system, very fast. Great job guys!

Date of experience: June 17, 2016
MARTHA S.
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It was easy easy easy
June 17, 2016

It was easy easy easy. I love it!

Date of experience: June 17, 2016
JOYCE s.
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It was faster than the old way
June 17, 2016

It was faster than the old way.

Date of experience: June 17, 2016
Ronald B.
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Once I got logged in it was very easy
June 17, 2016

Once I got logged in it was very easy. I did not know that your fees were so high. I was given a refund. Your information was not clear.

Date of experience: June 17, 2016
erich r.
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Very easy to use
June 17, 2016

Very easy to use

Date of experience: June 17, 2016
CHRISTIAN M.
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Very smooth...
June 17, 2016

Very smooth...liked that all my previous information was made available

Date of experience: June 17, 2016
GLENNA B.
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I was extremely surprised at the charge of a $19.95 service fee. I think that is too much considering all the other charges, nearly double the registration tax! Believe me, I will pay differently in the future!

Date of experience: June 17, 2016