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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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CHRISTIAN M.
0 reviews
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Very smooth...
June 17, 2016

Very smooth...liked that all my previous information was made available

Date of experience: June 17, 2016
GLENNA B.
0 reviews
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I was extremely surprised at the charge of a $19.95 service fee. I think that is too much considering all the other charges, nearly double the registration tax! Believe me, I will pay differently in the future!

Date of experience: June 17, 2016
Jean B.
0 reviews
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On line registration was easy to follow and a good way to accomplish tag renewal. But way too expensive. Next time I will just send a check or make payment at DMV.

Date of experience: June 17, 2016
Miriam G.
3 reviews
0 helpful votes
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While you provided good service I found your fees to be excessive and should have been disclosed before they were charged. I was able to get a partial refund of fees, but still found fees excessive.

Date of experience: June 17, 2016
Martin O.
0 reviews
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All good, simple system and efficient
June 17, 2016

All good, simple system and efficient. Late fee's are ridiculous but my fault.

Date of experience: June 17, 2016
Christian T.
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Quick and Easy!
June 17, 2016

Quick and Easy!

Date of experience: June 17, 2016
SHERILYNN W.
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NEW TO SITE, JUST WANT TO MAKE SURE IT WORKS
June 17, 2016

NEW TO SITE, JUST WANT TO MAKE SURE IT WORKS. SO FAR SO GOOD.

Date of experience: June 17, 2016
Alexander O.
0 reviews
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I haven't receivd my registracion yet
June 17, 2016

I haven't receivd my registracion yet

Date of experience: June 17, 2016
Autumn P.
0 reviews
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Quick and easy
June 17, 2016

Quick and easy

Date of experience: June 17, 2016
Al D.
3 reviews
0 helpful votes
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Just go through the real DMV, this is so much more expensive. I called customer service several times and the guy talked over me, gave me attitude, and didn't have any real answers. In the end I talked to the account manager and he was much more informative and courteous. I still spent double what I should have. Unless you absolutely have no other option, just go through the DMV.

Date of experience: June 17, 2016
Byron F.
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Smooth as silk
June 17, 2016

Smooth as silk

Date of experience: June 17, 2016
ector p.
0 reviews
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Love this app
June 17, 2016

Love this app

Date of experience: June 17, 2016
JIMMY J.
0 reviews
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Was very eazy
June 17, 2016

Was very eazy

Date of experience: June 17, 2016
Judith A.
1 review
0 helpful votes
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Very quick and very user friendly however very costly for someone on a fixed income

Date of experience: June 17, 2016
Sonya D.
0 reviews
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Great service
June 17, 2016

Great service. Quick and easy

Date of experience: June 16, 2016
Russell P.
0 reviews
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A lot nicer then the waiting at dmv and was easy to do. Thank you

Date of experience: June 16, 2016
Jasimine W.
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Fast
June 16, 2016

Fast

Date of experience: June 16, 2016
Maria F.
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Easy very user friendly
June 16, 2016

Easy very user friendly

Date of experience: June 16, 2016
John R.
2 reviews
0 helpful votes
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Verry easy
June 16, 2016

Verry easy

Date of experience: June 16, 2016
MARY R.
0 reviews
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Fine, so far
June 16, 2016

Fine, so far.

Date of experience: June 16, 2016