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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Daniel S.
0 reviews
0 helpful votes
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Very easy to navigate and easy to use
June 22, 2016

Very easy to navigate and easy to use

Date of experience: June 22, 2016
Jacquelyn D.
0 reviews
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Very convenient and user friendly!
June 22, 2016

Very convenient and user friendly!

Date of experience: June 22, 2016
William A.
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The amount shown should also include the amount of the bill sent to me!

Date of experience: June 22, 2016
william f.
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Very quick and easy to do
June 22, 2016

Very quick and easy to do

Date of experience: June 22, 2016
William G.
2 reviews
0 helpful votes
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Glad we can renew license the FAST WAY...
June 22, 2016

Glad we can renew license the FAST WAY...thank u much for your great service

Date of experience: June 22, 2016
Narorn M.
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Very good
June 22, 2016

Very good

Date of experience: June 22, 2016
Lawrence B.
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Very interesting
June 22, 2016

Very interesting. I don't understand all of the extra fees. It seems pretty simple with very little personnel costs on your part and just my nimble fingers on my side!?i I did not know that" eTags" was working on my Auto Registration Renewal, as the California DMV had included 3 ways to renew your Registration and that each method was included in the cost of your renewal! I had already written a check and glanced at the form and saw the Online note, and decided to do it. To make matters worse, I live 10 minutes from 2 different Auto Club offices that I could have used as well.
To respond to your inquiry, I talked to two different people, over a couple of days and was treated with every courtesy and respect. "Kathy G." settled the matter very promptly and very professionally.
I would rate your Company very well organized! BUT the "DMV "in California is a mess,!

Date of experience: June 22, 2016
wesley t.
0 reviews
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Very nice
June 22, 2016

Very nice

Date of experience: June 22, 2016
Brendan Y.
0 reviews
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Newly instituted service and convenience fees were a surprise.

Date of experience: June 22, 2016
raymond l.
0 reviews
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Quick & easy to follow
June 22, 2016

Quick & easy to follow.

Date of experience: June 22, 2016
JOSEPH H.
0 reviews
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The shopping experience was good
June 22, 2016

The shopping experience was good.

Date of experience: June 22, 2016
ramalinga p.
0 reviews
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Awesome and easy
June 22, 2016

Awesome and easy

Date of experience: June 22, 2016
akram m.
0 reviews
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Very good
June 22, 2016

Very good

Date of experience: June 22, 2016
JL O.
0 reviews
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Very good follow-up, eTags sent emails
June 22, 2016

Very good follow-up, eTags sent emails - shipping date and delivery confirmation.

Date of experience: June 21, 2016
CARLOS G.
0 reviews
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It was very easy
June 22, 2016

It was very easy

Date of experience: June 21, 2016
Michael B.
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SO QUICK!
June 22, 2016

SO QUICK!

Date of experience: June 21, 2016
jarvis w.
0 reviews
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Great
June 22, 2016

Great

Date of experience: June 21, 2016
Anthony R.
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Lovely
June 21, 2016

Lovely

Date of experience: June 21, 2016
Grigoriy S.
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Works very good, Thank You
June 21, 2016

Works very good, Thank You.

Date of experience: June 21, 2016
ORFEO T.
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Quick...
June 21, 2016

Quick...easy...and convenient!

Date of experience: June 21, 2016