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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
129
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Randall S.
0 reviews
0 helpful votes
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Excellent online registration site
June 24, 2016

Excellent online registration site.

Date of experience: June 24, 2016
john g.
0 reviews
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Not for me, too expensive
June 24, 2016

Not for me, too expensive.
I can easily go to the tag office myself.
Thanks

Date of experience: June 24, 2016
William A.
2 reviews
0 helpful votes
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User friendly and an excellent alternative to waiting at DMV. Service was fast and efficient.

Date of experience: June 24, 2016
Gail F.
0 reviews
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Great surprise to have this since I justrealized that I am late.

Date of experience: June 24, 2016
lazaro v.
0 reviews
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Fast process
June 24, 2016

Fast process

Date of experience: June 24, 2016
Robert D.
0 reviews
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This service was quick convenient and easy
June 24, 2016

This service was quick convenient and easy

Date of experience: June 24, 2016
Alice C.
0 reviews
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I will let you know when l revieve my registration-The 90+ dollars total bill was unexpected. Too much and l will never do this again...

Date of experience: June 24, 2016
Samuel A.
0 reviews
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Pretty darn awesome and easy
June 24, 2016

Pretty darn awesome and easy

Date of experience: June 24, 2016
Michael I.
0 reviews
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Professional
June 24, 2016

Professional - good job

Date of experience: June 24, 2016
Henry M.
0 reviews
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Had to type info 3 times
June 24, 2016

Had to type info 3 times
Way to expensive!

Date of experience: June 24, 2016
jennifer b.
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Easy and fast
June 24, 2016

Easy and fast

Date of experience: June 24, 2016
KRISTAL M.
0 reviews
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EASY TO USE, FAST
June 24, 2016

EASY TO USE, FAST

Date of experience: June 24, 2016
Cynthia R.
0 reviews
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Pretty quick and easy, and very convenient, without outrageous fees! Thanks

Date of experience: June 23, 2016
Jesus M.
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Great seevice
June 24, 2016

Great seevice

Date of experience: June 23, 2016
Linda M.
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Easy and quick..
June 24, 2016

Easy and quick. However,fees are a little steep.

Date of experience: June 23, 2016
Staci F.
0 reviews
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Would prefer to see the total before ordering
June 23, 2016

Would prefer to see the total before ordering. Ordering was quite easy. Instructions were concise. The tags arrived in a very timely manner.

I am not sure what happened to our original tags. We had just noticed they never arrived. Although it cost more to obtain the tags this way, I paid for a convenience which was worth it.

Date of experience: June 23, 2016
Julie A.
5 reviews
0 helpful votes
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Overall wash, prompt, but also deceiving as I didn't realize I was paying a LOT for this convenience.

Date of experience: June 23, 2016
John S.
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Very quick and easy
June 23, 2016

Very quick and easy

Date of experience: June 23, 2016
LaTonya L.
0 reviews
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You charged $30.00 in service charges above the renewal cost that's pretty sad. Wish I would have just went to www.gorenew.com

Date of experience: June 23, 2016
Wilfred L.
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It was very satisfactorily accomplished
June 23, 2016

It was very satisfactorily accomplished

Date of experience: June 23, 2016