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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Kevin M.
0 reviews
0 helpful votes
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Best Service Ever!
August 10, 2016

Best Service Ever!

Date of experience: August 9, 2016
Anna M.
0 reviews
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Quick and easy
August 10, 2016

Quick and easy

Date of experience: August 9, 2016
JESSICA B.
0 reviews
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Website user friendly and prompt delivery service

Date of experience: August 9, 2016
Robert B.
5 reviews
0 helpful votes
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Very easy to renew online
August 10, 2016

Very easy to renew online

Date of experience: August 9, 2016
Patrick G.
0 reviews
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Very user friendly and efficient!
August 10, 2016

Very user friendly and efficient!

Date of experience: August 9, 2016
Jeffrey M.
0 reviews
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No problems, Thanks
August 10, 2016

No problems, Thanks

Date of experience: August 9, 2016
MARTINA G.
0 reviews
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Grateful for reminder, open link from email, Very fast operation on Internet with no mistake of misunderstanding. Excellent experience

Date of experience: August 9, 2016
Sara G.
0 reviews
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It is easy to use
August 9, 2016

It is easy to use

Date of experience: August 9, 2016
MICHAEL R.
0 reviews
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I like the improvements you have made on your website. It is much easier to renew my plates. Unfortunately your service fees are outrageous, and you have made a point of hiding them on the web site.

Date of experience: August 9, 2016
Marvin H.
0 reviews
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Directions were easy & understandable
August 9, 2016

Directions were easy & understandable. Would recommend this process to family and friends.

Date of experience: August 9, 2016
Joi T.
0 reviews
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Moved and never received my new sticker
August 9, 2016

Moved and never received my new sticker. This is wonderful!

Date of experience: August 9, 2016
choudary b.
0 reviews
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Good
August 9, 2016

Good

Date of experience: August 9, 2016
YATIR N.
0 reviews
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Excellent
August 9, 2016

Excellent

Date of experience: August 9, 2016
SHIRLEY B.
0 reviews
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Wondering if it is CHEAPER to go and pick up my self. All the extra add on's.
Shirley

Date of experience: August 9, 2016
Patricia S.
0 reviews
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I tried to renew then got an email saying declined because of
Unpaid toll charges I didn't know I had. (my daughter had my car. I never use toll roads).i paid those and went back in to pay. There was no option to complete the renewal so I did it again. Then I got an email saying card declined. I did it with a different card and instead if you charging me 33.85 you billed me 126.05.apparently you added up all the attempts and billed me 4 times. I don't see how you could do that when the tag number was on the forms I sent and there was only an option to renew for 2 years. You billed me for 8)

Date of experience: August 9, 2016
Sriram M.
0 reviews
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Pls let us know the Regn Renewal amount when we make the credit card payment

Date of experience: August 9, 2016
JEFFREY D.
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Paid for rush order...
August 8, 2016

Paid for rush order...didn't receive it rushed...etags contact person was simply amazing and credited my account for fee... Great customer service.thank you..

Date of experience: August 8, 2016
Insuk B.
0 reviews
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Service was as advertised...
August 8, 2016

Service was as advertised...

Date of experience: August 8, 2016
Marilyn W.
0 reviews
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Very upset after your website charged me $19.95 fee more than Polk County Joe Tedder does. Your website came up before the correct one and confused use of it. I would have cancelled if I knew I could have.

Date of experience: August 8, 2016
Ruby W.
0 reviews
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Thank you for prompt services!
August 8, 2016

Thank you for prompt services!

Date of experience: August 8, 2016