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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Linda D.
0 reviews
0 helpful votes
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No total was shown, do not like!
August 11, 2016

No total was shown, do not like! Need to show total Please!

Date of experience: August 11, 2016
Marsella H.
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Efficient
August 11, 2016

Efficient

Date of experience: August 10, 2016
OLGA I.
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That was the easiest way to renew!
August 11, 2016

That was the easiest way to renew! Thank you for making it so easy!Warm regards--- Olga Irka

Date of experience: August 10, 2016
MARIANNE O.
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Much easier than in the past but don't understand why both cars were not included!

Date of experience: August 10, 2016
Derrell C.
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Easy, easy, easy
August 11, 2016

Easy, easy, easy.

Date of experience: August 10, 2016
CHARLOTTE E.
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Very quick and easy
August 11, 2016

Very quick and easy. I love that my information was still in your system. I got my renewal within days!

Date of experience: August 10, 2016
Veronica O.
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Wow!
August 10, 2016

Wow! That was easy!

Date of experience: August 10, 2016
Tracy M.
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Great
August 10, 2016

Great

Date of experience: August 10, 2016
Widler l.
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Like it so far
August 10, 2016

Like it so far

Date of experience: August 10, 2016
Cheryl S.
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Easeier than Fl official sit
August 10, 2016

Easeier than Fl official sit

Date of experience: August 10, 2016
Ana Z.
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I couldn't add a second car,so the first information got lost
Very expensive

Date of experience: August 10, 2016
danny b.
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It was easy, tags and new reg, were back to my address in 10 days.

Date of experience: August 10, 2016
Desmond B.
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Really convenient, tags arrive within days
August 10, 2016

Really convenient, tags arrive within days. Thank E-Tags!

Date of experience: August 10, 2016
Adel I.
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You charged my account the cost of rush order
August 10, 2016

You charged my account the cost of rush order. I DID NOT ASK for a rush order!
My tag id due on October 30! Why should I choose rush order for?
You have to pay that back to me

Date of experience: August 10, 2016
Jeffrey Y.
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Quick and easy right from my phone, i love it
August 10, 2016

Quick and easy right from my phone, i love it

Date of experience: August 10, 2016
Jordan D.
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Quick, convenient, easy
August 10, 2016

Quick, convenient, easy

Date of experience: August 10, 2016
Martin A.
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A bit pricey but it does beat going to the dmv
August 10, 2016

A bit pricey but it does beat going to the dmv

Date of experience: August 10, 2016
MARGARETTA G.
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Eazy
August 10, 2016

Eazy. But don't like the on-line order service. I didn't know they were chaging over $29 as a fee until I submitted payment. As a senior citizen my budget is tight. Additional fees should be more transparent.

Date of experience: August 10, 2016
GEORGE S.
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Easy, effortless and expedited very quickly
August 10, 2016

Easy, effortless and expedited very quickly.

Date of experience: August 10, 2016
Diego M.
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Fast..
August 10, 2016

Fast..

Date of experience: August 10, 2016