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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Gregory V.
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Super Fast & Easy ;) Got my tags in 3 days!
August 12, 2016

Super Fast & Easy ;) Got my tags in 3 days! You guys are faster than Jimmy Johns :D

Date of experience: August 12, 2016
Julia H.
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Follow up to make sure we got tags delivered
August 12, 2016

Follow up to make sure we got tags delivered

Date of experience: August 12, 2016
SARAH L.
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Na
August 12, 2016

Na

Date of experience: August 12, 2016
Billie R.
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Enjoy being able to renew on line
August 12, 2016

Enjoy being able to renew on line. It is about a twenty five minute drive, finding a parking space, then waiting in line for usually 30-60 minutes. So easy renewing on line.

Date of experience: August 12, 2016
LINDA S.
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So much easyer than standing in line
August 12, 2016

So much easyer than standing in line. I forgot what you did to me last year. I will never use etags again. I should have only paid 38.00 but charged twice that, Its called ripping people off, it will not happen to me again...I posted signs next to my computer about you, so I will never make that mistake again...I was told I will be removed from your list. I sure hope I am. I never want to hear from you again.

Date of experience: August 12, 2016
Terri M.
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Great ordering experience and received the tags fast.

Date of experience: August 11, 2016
Kenneth G.
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Good
August 12, 2016

Good

Date of experience: August 11, 2016
Cheryl M.
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Received renewal for 1 year amt due 74.85 but this order is for only 29.40. Is this the complete registration fee?

Date of experience: August 11, 2016
Deanna D.
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It was great and my only question is a smog due It shows a lienholder and I own the car so no lienholder.

Date of experience: August 11, 2016
Luz K.
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Pretty fast and easy
August 12, 2016

Pretty fast and easy

Date of experience: August 11, 2016
LUIZ M.
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All works...
August 11, 2016

All works...

Date of experience: August 11, 2016
Janet S.
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This was really easy and fast
August 11, 2016

This was really easy and fast

Date of experience: August 11, 2016
Billye V.
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I was very angry that no total was ever given on the order, and that although I THOUGHT I was on the State's website, I was not. When I clicked on the link, it took me straight to your website, which I did not realize since it was certainly not clear. The State is well aware of this situation and had a number handy for me to call to complain. My tag cost me so much more than it ever has -- always before I've written a check, mailed it and gotten my registration without incident. I called and got a partial refund (received, thank you), but you still made a ton of money for something that I easily could have done myself. During my call I heard another "representative" offering a refund to someone else. Apparently that is the way you conduct business -- it is shameful. I did get my new tag and registration, but I sincerely doubt you post this review!

Date of experience: August 11, 2016
SUZANN N.
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IT WAS EASY
August 11, 2016

IT WAS EASY. VERY PRICEY. REALLY YOU ARE GOING TO CHARGE IN EXCESS OF 20 DOLLARS TO SAVE STAMPS, TREES AND TIME.

Date of experience: August 11, 2016
Albert C.
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Thank you for your quick response
August 11, 2016

Thank you for your quick response

Date of experience: August 11, 2016
Gary M.
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User friendly website
August 11, 2016

User friendly website. Easy to navigate

Date of experience: August 11, 2016
Ralph B.
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Everything went well I am pleased however the price was decieving

Date of experience: August 11, 2016
ANDREW M.
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The total amount due in fees should be clear, obvious, and available.

Date of experience: August 11, 2016
Lawrence J.
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I'm not real happy about all of the fees that are charged just because I wanted to renew my registation online.

Date of experience: August 11, 2016
Shaquan P.
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Easy fast and efficient yes but i still havent recieved my tags i was better off going to DMV and i paid for express shipping so dissappointed

Date of experience: August 11, 2016