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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Super Fast & Easy ;) Got my tags in 3 days! You guys are faster than Jimmy Johns :D
Follow up to make sure we got tags delivered
Na
Enjoy being able to renew on line. It is about a twenty five minute drive, finding a parking space, then waiting in line for usually 30-60 minutes. So easy renewing on line.
So much easyer than standing in line. I forgot what you did to me last year. I will never use etags again. I should have only paid 38.00 but charged twice that, Its called ripping people off, it will not happen to me again...I posted signs next to my computer about you, so I will never make that mistake again...I was told I will be removed from your list. I sure hope I am. I never want to hear from you again.
Great ordering experience and received the tags fast.
Good
Received renewal for 1 year amt due 74.85 but this order is for only 29.40. Is this the complete registration fee?
It was great and my only question is a smog due It shows a lienholder and I own the car so no lienholder.
Pretty fast and easy
All works...
This was really easy and fast
I was very angry that no total was ever given on the order, and that although I THOUGHT I was on the State's website, I was not. When I clicked on the link, it took me straight to your website, which I did not realize since it was certainly not clear. The State is well aware of this situation and had a number handy for me to call to complain. My tag cost me so much more than it ever has -- always before I've written a check, mailed it and gotten my registration without incident. I called and got a partial refund (received, thank you), but you still made a ton of money for something that I easily could have done myself. During my call I heard another "representative" offering a refund to someone else. Apparently that is the way you conduct business -- it is shameful. I did get my new tag and registration, but I sincerely doubt you post this review!
IT WAS EASY. VERY PRICEY. REALLY YOU ARE GOING TO CHARGE IN EXCESS OF 20 DOLLARS TO SAVE STAMPS, TREES AND TIME.
Thank you for your quick response
User friendly website. Easy to navigate
Everything went well I am pleased however the price was decieving
The total amount due in fees should be clear, obvious, and available.
I'm not real happy about all of the fees that are charged just because I wanted to renew my registation online.
Easy fast and efficient yes but i still havent recieved my tags i was better off going to DMV and i paid for express shipping so dissappointed
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

