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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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LILLIAN N.
0 reviews
0 helpful votes
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It was fine for a government agency online product. It was more expensive than I had anticipated but well worth not having to leave home and wait in line.

Date of experience: August 14, 2016
Cesar C.
0 reviews
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Great experience, never expected something like this, thank you

Date of experience: August 13, 2016
lester s.
0 reviews
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Easy
August 13, 2016

Easy

Date of experience: August 13, 2016
Randy H.
0 reviews
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It was fast and easy
August 13, 2016

It was fast and easy. I was wondering how I would register my vehicle seeing as though I'm in the military and out of state and I was skeptical about doing things online and I just tried this website out and the delivery of my decals came in a couple of days and I had no issues surprisingly.

Date of experience: August 13, 2016
John S.
4 reviews
0 helpful votes
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Excellent
August 13, 2016

Excellent

Date of experience: August 13, 2016
Diego T.
0 reviews
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User friendly website, I like it
August 13, 2016

User friendly website, I like it

Date of experience: August 13, 2016
ELIZABETH B.
0 reviews
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Very simple and easy to complete renewal
August 13, 2016

Very simple and easy to complete renewal.

Date of experience: August 13, 2016
Mary S.
3 reviews
0 helpful votes
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Easy and clear!
August 13, 2016

Easy and clear!

Date of experience: August 13, 2016
Dale S.
0 reviews
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It's OK
August 13, 2016

It's OK. Don't have my insurance card readily available - in my car.

Date of experience: August 13, 2016
Candace W.
0 reviews
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Quick and super Easy
August 13, 2016

Quick and super Easy

Date of experience: August 13, 2016
Helen G.
0 reviews
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Confused as to total cost but online site worked!

Date of experience: August 13, 2016
John C.
2 reviews
0 helpful votes
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Great service and convent
August 13, 2016

Great service and convent

Date of experience: August 13, 2016
Francisco L.
0 reviews
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Great and user friendly!
August 13, 2016

Great and user friendly!

Date of experience: August 13, 2016
Nanda D.
0 reviews
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Good one
August 13, 2016

Good one

Date of experience: August 13, 2016
Ryan L.
0 reviews
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Easy to do!
August 13, 2016

Easy to do!

Date of experience: August 13, 2016
Richard H.
0 reviews
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Extra fees were a surprise
August 13, 2016

Extra fees were a surprise. Did not see cost of registration.

Date of experience: August 12, 2016
DAVID O.
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Was very easy
August 13, 2016

Was very easy

Date of experience: August 12, 2016
Clida L.
0 reviews
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Excellent
August 12, 2016

Excellent

Date of experience: August 12, 2016
Yahima G.
0 reviews
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My experience was excellent
August 12, 2016

My experience was excellent

Date of experience: August 12, 2016
chad h.
0 reviews
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Smooth
August 12, 2016

Smooth

Date of experience: August 12, 2016