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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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David C.
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I liked the experience overall
August 15, 2016

I liked the experience overall
I didn't like the $6.95 express fee
Although it was my choice it would have been better to say how much it would speed up the process
My plates are due 8/20/2016 and I hope the extra $28 I paid will ensure they get here on time
Can you please confirm?

Date of experience: August 15, 2016
Phillip G.
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Easy
August 15, 2016

Easy

Date of experience: August 15, 2016
Svetlana S.
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Excellent work
August 15, 2016

Excellent work

Date of experience: August 15, 2016
Lynne T.
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Easy and quick
August 15, 2016

Easy and quick

Date of experience: August 15, 2016
tu l.
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Fast and easy
August 15, 2016

Fast and easy

Date of experience: August 14, 2016
David G.
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All good and fast
August 15, 2016

All good and fast

Date of experience: August 14, 2016
Alexander B.
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Very Quick Online System to renew your registration!

Date of experience: August 14, 2016
MICHAEL B.
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Very good; a little problem getting an initial response but once it got started, it worked fine. Everything was fine except the final proce was close to 3 times what I expected. Won't use the service again as I feel there should be an honest disclosure of extra charges.

Date of experience: August 14, 2016
CESAR R.
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So far OK
August 15, 2016

So far OK

Date of experience: August 14, 2016
Janice K.
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Too time consuming
August 14, 2016

Too time consuming. Easier to just mail a check.

Date of experience: August 14, 2016
JODY R.
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Beats waiting in a long line
August 14, 2016

Beats waiting in a long line.

Date of experience: August 14, 2016
Ryan D.
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Ty
August 14, 2016

Ty

Date of experience: August 14, 2016
Richard Q.
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Easy of use was very good
August 14, 2016

Easy of use was very good.

Date of experience: August 14, 2016
Stan S.
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Easy To use!
August 14, 2016

Easy To use!

Date of experience: August 14, 2016
SANDRA Z.
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Everything was fast and easy
August 14, 2016

Everything was fast and easy

Date of experience: August 14, 2016
Paul J.
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Quick note easy
August 14, 2016

Quick note easy

Date of experience: August 14, 2016
Victor N.
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Fast and great easy to work with it
August 14, 2016

Fast and great easy to work with it

Date of experience: August 14, 2016
JERRY B.
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When completing the renewal for my four cars, it looks like I renewed each twice. However, I correctly received only the 4 that I ordered. Thanks for the great service you provide.

Date of experience: August 14, 2016
Eric D.
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There was not option for rushed shipping and I am not sure what my total is.

Date of experience: August 14, 2016
MARTHA E.
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Great website easy to use
August 14, 2016

Great website easy to use

Date of experience: August 14, 2016